PetflowReviews of petflow.com

Perfect Transaction

First, FedEx lost the package. Left on a neighbors doorstep. Might not be such a big deal in the city, but in the country, that's a game changer. Neighbor finally brought the package up to the house a couple of days later. Second, Product was short dated. This is mid-June of 22 - product has BBD of July 22. As someone who oversees the date rotations in my place of employment, this is really low standards. I gave two stars because Customer Service didn't harass me when I cancelled my autoship, but I won't use this company again.

This company was there for me when I couldn’t find my cats’ prescription food anywhere. Thankful to have found it. Quick script review, quick shipping.

I ordered Science Diet W/D wet cat food from them because their website said they had it in stock. About a week later, I got an email saying they were cancelling my order because they didn't have any in and didn't know when they would be getting it. They didn't charge me for it, since they weren't able to ship it, just very disappointed that they would have it listed as in stock when they didn't have any.

Reliable, good products, timely delivery

Love it! Good products, convenient, quality, communication, and on time delivery.

I’ve been having a hard time finding this cat food and when I did find it usually the bags were sold out. This made it easy and convenient for me to order this online and got it in a couple of days before we ran out.

Easy site to navigate. Product was originally out of stock but I was notified once the product was available. Delivered as scheduled. My cat loves the product. It is a prescription food for diabetic cats. Hopefully, I will see an improvement in his condition.