Aaron S.
Still has not yet shipped despite a 1-2…
Still has not yet shipped despite a 1-2 day wait on the website. I’ve contacted support via text and despite this, my dog’s food has not shipped.

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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57,206 approved reviews, newest moderated first
Aaron S.
Still has not yet shipped despite a 1-2 day wait on the website. I’ve contacted support via text and despite this, my dog’s food has not shipped.
PATTY J.
Customer service very helpful. Quick response to text message.
RICHARD R.
I would like thank Pet Flow and especially the young lady I spoke to when I called in about my order. I have always been very happy with your service, especially now. Service and customer satisfaction have always been extraordinary.
RICHARD CECCACCI J.
They sent me a duplicate order and told me I could return it if I pay the shipping. Not good business practice. Lost this customer of a shipping charge that was their fault.
ROBIN E.
I ordered a product you listed as in stock Gave info for Vet Clinic Order was marked shipped in account but no tracking supplied after a few days i looked on line and account said script denied by Clinic Then I received an email saying out of stock and order cancelled Not a good way to start with my first order
LAURA ANNE W.
Good value and Service
dorecia W.
Finding birdfood in 25 lbs is very hard the order went great and was delivered fast very happy
CHRISTINE B.
My orders were canceled and I didn't get any email letting me know. I had to contact customer service and they told me they were canceled