ANTOINETTE P.
I'm pleased with the order process and…
I'm pleased with the order process and the shipping was as promised. I will be ordering from PetFlow again.

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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57,206 approved reviews, newest moderated first
ANTOINETTE P.
I'm pleased with the order process and the shipping was as promised. I will be ordering from PetFlow again.
Jennifer D.
Great price, fast shipping.
TnE
We go where Fromm dog food is. We move a lot, and (so far) have never had an issue receiving our pet food and supplies from Pet Flow. The ordering process is easy and the site has everything we need for our pets. The only reason 4/5 stars is that there is no rewards program… otherwise, (as long as they carry Fromm) I’m a loyal customer.
MAUREEN R.
Good prices, great selection, and excellent service! I highly recommend Petflow!
MARC E.
Prescription food showed "in stock" on the website. Ordered and they got a prescription from my vet the next day. Only then was I notified that they did not have it, and did not know when it would be available as they use a third-party vendor that does not update their site. Was unable to cancel my order as it was "locked". Finally canceled by them a week later.
Jackie
I ordered my cat’s prescription food and Petflow obtained his prescription frim the vet. After not hearing anything for a few days, I called Petflow to make sure the food was in stock. The representative said she would call the supplier and email me to let me know. I received an email saying the food was in stock and would ship soon. Then the next day, I was informed by Petflow that my order was cancelled because the food wasn’t in stock. I think everyone needs to try and get on the same page. For now, I’ll find his food somewhere else.
BRENDA H.
Everything has been great
rk
Easy to use site . Like that you give the option to set up an auto shipment for the date I needed it to shipped instead of order now choose auto ship. Allowed me to set up when I need the shipment instead of waiting or ending up over stocked .