PetflowReviews of petflow.com

To slow on getting the order out,hard to understand the ordering system.

Easy to use and find items with quick delivery.

My order took 10 days to be delivered

It took a little long to receive the items due to product availability. This is not the 1st time.when I did receive it, tge order was fine

Always get a great deal with coupons and the food arrives exactly when they told you! Will be ordering again soon!!

Customer service is terrible. I will not order from you again.

I loved PetFlow - they used to be really good with getting my orders out right away. I placed an order on 1/1, called a few days later as my order still was not sent out. Customer service said they were noting that my items needed to be sent out ASAP - still were not shipped by 1/6, so I canceled my order. I will no longer be using Petflow because of this experience.

Communication regarding shipping was lacking. In the past, ship dates and estimated arrival times were closer to reality.