PetflowReviews of petflow.com

We were counting on our Fromm dog food Auto-Ship order to be shipped on the date that PetFlow said they would ship. According to them they got very busy during the holidays and this order did not ship until the following week. As a result we had just enough food to mix/switch to another brand that was available in our area. In our opinion the Auto-Ship customers should have taken precedence and shipped on time and as scheduled because this order was in their system for many weeks. We have purchased other items from PetFlow since .....just not items that we need to ship on time! The competition is able to get their auto-ship orders out on time and delivered in 2 days!

Product was in stock and order was filled correctly and quickly.

Delivery was on time and at a better cost than other merchants.

Dog food was delivered to family members home. It arrived quickly and in good condition.

I placed my order online easily. I did receive an email stating the shipping would be delayed but they kept communication open, it was only delayed by 2 days and I received my items as expected!

The company delivered when promised, with the exact items ordered. My only complaint (and it's a little one) is that it was difficult to follow the order once it was in the system so that I could see where it stood.

Overall Petflow has good service and competitive pricing for the products they handle. The website could be much more user friendly - to adjust an order or make changes to a saved order can be very confusing.

Carry brand I was seeking.