PetflowReviews of petflow.com

In the last year service has gone from fantastic to spectacularly frustrating. My last interactions have been frustrating to the point of closing my account. I have a hospitalized friend in another state. I was purchasing food for his dogs and having Petflow deliver it to his home. Twice they canceled the order without communicating with me. The last time I placed the order with a rep on the phone who was quite rude, only to have the order get canceled again without cause. Simply ridiculous. So sad to see a fantastic company become such a mess.

Love the carrier! It was easy to get my cat in through the top door and was just the right size. Will fit my 14 pound cat as well. Had it within a few days of ordering it.

Cancelled my order and claimed it was fraud and refused to sell to me.

You carry my product but took awhile to arrive !

The product I ordered was out of stock, yet the system still allowed me to order it, even though it was out of stock. I cannot trust the system to give me the correct stocking of this item.

Shipping was fast, I saved a lot with the coupon they sent for a first time shopper! Got 3 heated mats for our dogs

Pet Flow is a great place for your pet needs. We have been very satisfied!

Flagged my purchases as fraud and then refused to allow me to repurchase.