PetflowReviews of petflow.com

7 of the cans were extremely dented. One of the seven damaged cans was leaking

Super quick response time when I accidently ordered a toy I didn't want. Website is user friendly. Huge amount of items to choose from. I used to shop at Chewy.com but I needed a prescription and it was easier to pick my vet from your list than going through all of Chewy's site. Also, they don't even carry the prescription food. You carry everything I need so I'll just stick with you. The only thing I don't know is the turn-around time...? I do wish I could have put my little girls liver vitamin on auto ship but I could not figure that out..?

Fast service and delivery

After ordering I did NOT get a tracking number or shipping confirmation even after getting a notice that the food was shipped. My PayPal payment was taken right away. I also was put on autopay WITHOUT MY PERMISSION. I had to manually cancel an autopsy I didn’t agree to!

I’ve been overcharged for my orders since mid August due to incorrect sales tax. I informed company of this explaining why we were overcharged including documentation from the state proving the correct rate but was continuously blown off and disregarded. I shouldn’t have to prove my correct tax rate to begin with but then when I do and you still tell me you are charging the correct rate when I provide documentation you are not, that is just bad business. We will no longer support your business.

great value and quick delivery.

I have a recurring order and needed to modify. Tried and messed it up and ended up having two recurring orders. Called customer service and a very friendly person helped me navigate to delete one.

First time ordering prescription food order for my pup and customer service was so helpful to track order to deliver as soon possible! Very helpful and trustworthy!