PetflowReviews of petflow.com

Everything I was looking for was in stock, and delivery was quick.

The whole process went smooth. Fast shipping. Very satisfied.

Using Petflow was easy, and I was able to find substrate for my tortoise that was not available near me. I also ordered wet cat food. It was the trouble with Fedex that will make me reconsider using Petflow again. My catfood was shipped all over the place and arrived a week later than the substrate. It was right here in Colorado and was sent to Bloomington, CA then to Utah and then back to CO. When I finally got the box, it was partially open on the bottom and the cans of food were dented. One was leaking. Getting answers from Fedex was like pulling teeth. This is why the 3 rating. Petflow was great but Fedex ruined the experience.

Two reasons: the terrific customer service and product pricing. Simply put: they earned my business. Sometimes low pricing (actually the best price I could find) means low quality customer service, but not at PetFlow. My first order from PetFlow arrived damaged due to knife cut in dog food bag resulting in a significant amount of dog food loose in the shipping box - I could hear it even before I opened the box. The professional handling and lightening quick replacement shipment arrived in less than a week from my first shipment. Nicely done.

Ordered prescription dog food. No email telling me you got the order. I called and they said it would be coming out of a warehouse, did not know from where or when. Still no email. Had to go buy food locally, which I am disabled and it was alot of work and extra money. After about a week the food was delivered. Two days after delivery an email came saying the food was delivered. Had to spend money and energy to make sure my dog had food, because no one knew when and where it was coming from. No emails.

I was looking for better pricing for my dogs food, and that is how I found Pet Flow. I want to feed them a better dog food than what is in most grocery stores. I was happy to find Pet Flow, they have good customer service, and great prices. With 5 dogs, I need a good price. I will be ordering my food from them from now on.

They always have what I am looking for at a fair price. In particular, I order Fromm's dog food. They are one of few places that carry it. Shipping is quick as well

Quick shipping