DONNA P.
Came quickly and efficiently
Came quickly and efficiently

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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57,206 approved reviews, newest moderated first
DONNA P.
Came quickly and efficiently
MURRAY R.
It is only recently that we came back to PetFlow after a period of being away. No particular reason for this. We are very pleased with the experience and will be coming back as a customer. Meanwhile, we had been doing business with a major competitor of yours and their customer service has fallen off noticeably for the past few months. Keep up the good work!
KRISTINA D.
Canceled my orders without notification
DELAINE E.
My dogs were having an allergy attack and you gave me ideas on what to do, what to buy for the allergies, it really helped
SHEILA R.
Shipping was super-fast, and Koko got her favorite food at a price that left me amazed (not to mention a bit piqued at myself for paying so much more from 2 other major online stores for the last several years). Note that this wasn't any kind of sale, it was PetFlow's regular price. So glad I found them!
GARY R.
Pet Flow always gets my order right and delivers in a couple of days.
KIMBERLY C.
Place order for the first time on PETFLOW for a difficult product to find on 3/16/23. After almost two weeks, 3/28/23, I attempted to log in to my account on the website, which had been deleted! My payment had post via my bank on 3/17/23 and no refund. So I called customer service and was told my order had been cancelled! Strange....I had not received a refund or email to inform me? Anyway, the very pleasant women fix every thing and it became a Happy Ending!!!
VERA W.
Ordering was very easy and cost was less than most places. Shipping time was outstanding, 3-4 days and that was over a weekend.