Richard V.
I received what I ordered pronto
I received what I ordered pronto. Great prices compared to Petco. I saved 75% compared to Petco.

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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57,206 approved reviews, newest moderated first
Richard V.
I received what I ordered pronto. Great prices compared to Petco. I saved 75% compared to Petco.
CeCe M.
I placed my order on the 3rd of May. After a number of phone calls, my order hadn’t been shipped. On the 7th of May I asked for my money to be refunded. I more than understand the business is small. My account stated that my order was shipped on the 3rd. When in actuality it never shipped at all. I’ll try them another time. Because I can’t wait a week for and order to be shipped. Very bad first time experience! I hope when I order the next time it won’t be!
JENNIFER T.
Great customer service and fast shipping
Theresa Patzke G.
One of the best things I love besides the great pet product selection is how PetFlow ships orders. If something heavy is being shipped with something that can easily be crushed, there is a U shaped piece of cardboard inserted in the box to create a protective space for the easily crushed items. Way to go PetFlow. I highly recommend Petflow for the products and care of those products in shipping.
VIRGINIA D.
We can count on PetFlow delivery on-time with AutoShip. Like this easy way ordering my dogs food.
Yadi G.
I love pet flow, the toys are always the best quality and have a lot of options! Great service
Ana A.
My order arrived later than expected and some of the items were damaged, leading to a frustrating return process! PetFlow has its pros and cons, and I would advise potential customers to weigh them carefully before making a purchase.
Tammmy M.
This is the second time that I’ve been sent, two shipments, the system said I needed to update my credit card, I did and then it was double charged and foible shipped