PetflowReviews of petflow.com

Very helpful and friendly support staff and reliable shipping.

Always willing to put up with my constant changes.

I have used pet flow in the past many years ago with success and don’t remember having the same issues I’ve had recently when I started using there company again. A dog food called Rockster which is produced in Europe and only sold via a couple store fronts and petflow where I live forces me to either drive about an hour to the closest store or using petflow. Since starting back up using petflow I’ve run into many at least 5-6 issues finalizing orders. I’ve set up my profile entered my payment information and updated where needed. I have had numerous orders canceled on me with 0 notifications being sent to my email on file so by the time 1 week 2 weeks go by I realize I didn’t receive my order. This then prompts me to go into my petflow account just to realize the order was canceled even though the payment method is GOOD and my personal info all CORRECT. I have no idea what the problem is now but years ago I don’t remember having a single issue ordering from this company.

I did not get my dog food. I asked Fed Ex about it and it is lost. I got the cat food and the litter but not the dog food. Can you resend it.

The shipping is usually pretty fast, which is much appreciated. There seems to be an issue with using my credit card on the PetFlow page but now I just use PayPal and that seems to work out fine.

You bet everyone elses prices, your delivery was great and the order was correct!!

cans damaged

Free and fast shipping.