Joelyn K.
Petflow have the BEST customer service…
Petflow have the BEST customer service I have experienced since moving to the States. Absolutely outstanding. Ryan gets 5 stars and I would give him more if I could.

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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57,206 approved reviews, newest moderated first
Joelyn K.
Petflow have the BEST customer service I have experienced since moving to the States. Absolutely outstanding. Ryan gets 5 stars and I would give him more if I could.
Kevin
This was my 2nd order with PetFlow. No problems at all! The first time it was FedEx that lost one of the boxes. Not PetFlow's fault. Although they sent me the replacement box of litter. Then 2 weeks later FedEx delivered the lost box. Anyways, I'll be ordering from PetFlow from now on. Absolutely the best prices on the litter that my cats use. Thank you.
DAVID T.
The very first order I placed went through and I received email saying 2 items that were in stock and I paid for were not available to purchase after it was put in my cart and I checked out.... very disappointing
KRIS S.
Oddly you charge my credit card 1 cent more on each order.
LP
I have not been able to find my cat's treats as they have been on backorder for over 6 mo. My cat is on a special urinary diet and these are the only treats he can eat. Not only did PetFlow have them in stock they contacted me when they couldn't reach my vet and kept me updated on my request. PetFlow made it easy for my to snap shot the script and I had the treats the next day. I'm so happy and my cat is even happier. Love this first experience with PetFlow!
LEIDA N.
Fast delivery, and great prices! Will definitely continue using their services!
J. E.
Was looking for good, basic bulk parrot mix for five birds. Ordering was easy. Parrot mix arrived promptly and is pretty much what I was looking for. Birds eat it well. Everyone's happy.
OFELIA R.
My order has been 2 weeks and I'm still waiting. created the warehouse has huge logistics problems