Danny A.
Ordering was easy
Ordering was easy, price was good, delivery was fast. I’d say a pretty seamless and ideal customer experience over all!

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Pet Stores · York, Pennsylvania
Excellent

Pet Stores · Mount Joy, Pennsylvania
Excellent

Pet Stores · Pipersville, Pennsylvania
Excellent
Pet Stores · Hazle Township, Pennsylvania
Excellent
57,206 approved reviews, newest moderated first
Danny A.
Ordering was easy, price was good, delivery was fast. I’d say a pretty seamless and ideal customer experience over all!
LYNDA A.
Fast shipping, well-packaged! Great service!
Mommyandnovie
I reached out to customer service to see if a specific toy was available. I was told there were 38 of them and that if I ordered, I would be able to request it. They insured that they put the request in for that bear. I was sent the wrong one. I told them. They sent two replacement bears but they were still not the correct bear. I messaged them a 3rd time, and apparently now you are out of stock of the bear that I needed. I was given a credit. But i wouldve preferred the bear.
Rachelle
Great deals, fast shipping. I am a repeat customer. I also like that they are geared to more sustainable brands. I am now buying pet food from them because they offer 10% off with autoship.
Mary
They have a lot of offers and it can get confusing. One offer cancelled out another and I did not get the discount I expected but customer service responded quickly and resolved my issue. The pet food arrived promptly and was at a slightly lower cost than my previous supplier.
JAN T.
Easy app, shipping took too long. Products easy to find: prices average. Would like customer reward program
Vin
Was concerned about my purchase, called customer service and told me not t to worry. My package is coming in and may take 2-3 days after shipment. Week later, I finally received my package. Good thing I went and got some dog food before the package arrived :(
Lydia B.
I switched to PetFlow because the other big name pet food supplier went woke. I'm happy to say that pet flow has good prices and ships very very quickly.