EVA C.
Ease in ordering
Ease in ordering, price, and quick delivery, and not having delivery charges.

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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57,206 approved reviews, newest moderated first
EVA C.
Ease in ordering, price, and quick delivery, and not having delivery charges.
Cinderella
Items arrived on time and in great condition.
BENJAMIN B.
most of the time, these cans come perfectly, but this last time three were dented very badly, probably the worst dent in a can I've ever seen in my life. Quality control!
Yvette D.
quick delivery and great products
Gerritt and Nancy S.
I always look for deals and this price was great!
MARILYN S.
Ut seems as though I nearly always have trouble ordering on line. I then have to phone in and give my order, which takes up more time.
A C.
Be aware that Petflow will not notify before charging you for a subscription renewal, so you need to be absolutely sure that the subscription was successfully canceled. Petflow's prices are fine but the inability to cancel a subscription without making a phone call is a bit sketchy and a very suboptimal customer experience. I understand that an important part of subscription based revenue models is people paying for stuff they didn't mean to buy so petflow will continue to have this policy until legally forced to change, but that doesn't mean consumers need to be happy about it.
Drew
First, I entered my credit card information and it didn't take. I redid the input multiple times and it still didn't take. I ended up using PayPal. Second, the website indicated that the feline renal diet cat food was in stock. Then I got an email several days later that it was out of stock. Very bad experience.