Carol
Rep Kyrstie was fast and efficient! Very nice!
Rep Kyrstie was very fast and not only handled the return but also setup my new order quickly and matched my original discount. Very happy I didn't have to wait long for a response as well!

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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57,206 approved reviews, newest moderated first
Carol
Rep Kyrstie was very fast and not only handled the return but also setup my new order quickly and matched my original discount. Very happy I didn't have to wait long for a response as well!
ANN M.
had out of stock food Natural Balance canned venison best dog food ever
L. K.
Good selection of products and great customer service, along with a website that's easy to navigate.
DAVID L.
Fast, fair price , no glitch this time
GreenFlyingDragon
Good product, shipped and delivered quickly. Pricing ok for the product quality. Our dogs love the product and are healthy and full of energy.
CONNIE P.
The first order came in 2 days and I was very happy with everything. The next order never came and was tendered to Fed Ex after about a week of waiting. I called Petflow and they sent another order out with a rush. It never came either and was tendered to Fed Ex at the same point in the shipment. It's not the companies fault but they need to get on Fed Ex and see what is going on. I am a breeder and have lots of dogs so when I need dog food I can't wait. I spent alot of time on the phone and computer trying to sort it all out. I won't be ordering from them again as I am not confident that the order will ever arrive.
Customer
My order was canceled after a week of waiting due to incorrect stock levels. Ended up just ordering on Chewy.
MARSHA H.
your website is a little confusing but your products are great and once you helped me figure out what I was doing the items came so fast I couldnt believe it. thank you so much for all your help