LORI A.
It was great that I could order the dog…
It was great that I could order the dog food brand, Fromm from you . The food has a good expiration date on it too.

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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57,206 approved reviews, newest moderated first
LORI A.
It was great that I could order the dog food brand, Fromm from you . The food has a good expiration date on it too.
TERESA R.
The phone service was great, but I was so disappointed to get the notice you did not have the food that you took the order.you said there will no charge. I will check my bank statement and see if my money was returned. Thank you
Kathleen M.
The Fromm's snacks for dogs are loved by my dogs. We have gotten Fromm's Gold Dog food from you for years and I never thought of looking for their treats. Then you had them on sale recently and I decided why not? And they are great. I have scotties and they, scotties, have a lot of skin and tummy problems so when Fromm's was recommended by scottie rescue, well we tried and we are happy campers!
CAL A.
If zero was an option that is what I would rate them. Website was extremely buggy and kept kicking me out of the product and cart. I submitted my order and received a confirmation. They did not ship the order and never notified me that they cancelled it.
C. R.
Received my order quickly. Easy to apply coupons and/or discounts on checkout.
Liz K.
It's easy to find the products I need on the PetFlow Web site, and more importantly PetFlow donates to animals in need with each order.
Nona
I placed my first order over the phone with a female and was told when the order would likely arrive as a Holiday was in the close future. the day came and went and No dog food delivered to the rescue. I called and found out the order was considered FRAUD and order was cancelled. So dogs were expecting this food and I had to reorder with faster delivery service with someone else. I will not use th is PetFlow again. I checked my text messages and Petflow told me to call the company, so I called and was told my order was cancelled for reason it is considered FRAUD. that is only and last communication
Response from PetflowJan 8, 2024
Hey there, We're very sorry for the trouble here. Our fraud prevention efforts are to keep everyone as safe as possible. We do see that we followed up Saturday, I cannot give details on a public forum however, we would encourage you to double check all your information. Once updated, we would be happy to honor any discounts and apply some account credit for the trouble.
Kim S.
Fast shipping! Great deals!