JESSICA C.
I’ve placed an order and unfortunately…
I’ve placed an order and unfortunately they canceled my order and they told me that they were out of stock for the items I ordered. But the website showed them in stock . Very disappointed

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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57,206 approved reviews, newest moderated first
JESSICA C.
I’ve placed an order and unfortunately they canceled my order and they told me that they were out of stock for the items I ordered. But the website showed them in stock . Very disappointed
MAURA
I ordered Purina pro plan food on 1/13 it has said preparing to ship for 10 days now. I needed the prescription diet sooner and am not convinced this will ever progress past preparing to ship. I called to ask for a refund and was told no because it was in process. Called back and was told a supervisor would follow up. Have heard from no one.
SARA G.
First time ordering from Petflow. I spent time shopping and ordering. After placing my order, I received an email that Petflow was out of the product and would ship it when it came in. This was an Rx, and I had no idea when it would come in, so I had to call and cancel my order and shop for and purchase the product from another vendor site. Petflow was a waste of my time.
ANTHONY G.
I placed my order 12 days ago and i have not received it and i have not received a notification that it was shipped
KB
I had been ordering specialty prescription dog food from another pet supply store, but they seemed to be always out when I needed. I started looking for another supplier and happened to come across PetFlow, so I placed an order with them and they have provided great customer service. I’m a happy customer.
KATHLEEN B.
Very satisfied 🐾❤️🐾
Customer
Their prices are spot on.
LISA E.
Placed an order January 12th. It is now the 24th and still haven’t received my order. I am not getting much in the way of updates and I had to go buy puppy food at the store (not the brand I would like to feed my dog). Will just go back to ordering on Amazon and getting my order in 2 days