J C.
Piece of mind.
Having pet insurance is like having health insurance. When you know that their medical bills are covered you only have to worry about them and how quickly they will get well.
PetFirst prides itself on its easy-to-understand and easy-to-use pet insurance plans for dogs and cats. With PetFirst, you can get reimbursed for veterinary bills for: Accidents, Illnesses, Hereditary Conditions, Chronic Conditions, Congenital Conditions, Medications, Exam Fees, X-Rays, Alternative Therapies, Ultrasounds, Hospital Stays, Surgeries, Diagnostic Tests, Holistic Care and much more!
PetFirst Pet Insurance (petfirst.com) has 222 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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J C.
Having pet insurance is like having health insurance. When you know that their medical bills are covered you only have to worry about them and how quickly they will get well.
Marcella L.
My dog Liberty has had leg surgery on front right leg before age one and is now being treated for a torn CCL with Prolo therapy. She's also gone in fir poisoning (Laurel Berries). PetFirst has always covered her treatments and medications. I don't know what I'd do without them.
Kimberly F.
Always have the best turnaround time with my claims and customer service is always great!
Barbara K.
I am so happy I got pet insurance, I really never thought I would have the health problems I have with both of my dogs...PetFirst has been great...they have never refused a claim, of which there have been many in the past few months for both of my dogs, I would recommend them to anyone that has pets, it does pay to insure with PetsFirst. Barbara King and two Miniature Schnauzers.
Joanna
Purchasing a policy through PetFirst was a great investment. Our one year old pup needed knee surgery and physical therapy. Our policy covered it. The claim process is seamless and PetFirst's customer service team is amazing. I would highly recommend this company for your pet's health insurance needs.
Tiffany F.
They charge a deductible for each claim submitted instead of a one time yearly deductible like most insurances. Not everything is included. I found a pet insurance that covers well, sick, and prevention also microchipping. 97% reminbursement after deductible is met. Mine was met in 2 visits. I wouldn't recommend petfirst. I only had them because I adopted a dog from a rescue and she came with 30 day pet insurance.
Response from PetFirst Pet InsuranceAug 31, 2016
Tiffany, I am sorry PetFirst wasn't what you had expected. Unfortunately, pet insurance cannot cover everything and is mainly a financial tool to help with larger, unexpected veterinary bills. PetFirst does offer routine care riders to help with wellness items like an annual exam, microchipping, vaccines, etc. We definitely understand your concern with the per-incident deductible, and it is something we are discussing with our underwriters for our next filing. Again, I am sorry you were disappointed in your coverage, but we are glad you are still protecting your pet with pet insurance coverage. Sincerely, Chelsea M. Digital Marketing Manager
LG
I've had it for four years. One dig has diabetes and they've paid!!
Satisfied C.
Petfirst has been silently backing me up for years. Any time I've had a claim they have taken care of me with expediency. Their customer service has been stellar, and their website and claims process is easy to navigate.