PetFirst Pet InsuranceReviews of petfirst.com

Very helpful to have this insurance. It helps to cover check ups and care costs. Been a member for 7+ years!

Each time my vet submits the paper work the check comes quickly with an explanation . There is no guesswork on what treatment is paid for and why.

Having PetFirst Pet Insurance has saved the lives of our 3 cats more than once. I didn't expect to use our pet insurance because our cats don't go outside but despite keeping them safely indoors, all of our cats had experienced serious health issues. Thanks to having PetFirst insurance, I've been able to get them treatment and they all made a full recovery. Because of periods of unemployment and disability, I would not have been able to afford medical care for my cats without this insurance. I would have had to put down one of our cats when she had pancreatitis if it were not for PetFirst Insurance. Instead I was able to hospitalize her and she went on to make a full recovery. She is alive and well 3 years later. Also, all I have to do is mail or e-mail the vet receipt and veterinary records and PetFirst sends me a check 2 or 3 weeks later. I only wish it were as easy dealing with human health insurance companies. I've spent countless hours fighting human health insurance companies trying to get them to cover what they are supposed to cover. I recommend PetFirst Pet Insurance to everyone I talk to and offer it on our company website.

I had another insurance company before PetFirst, but they really didn't provide good personal service. At PetFirst, they genuinely care about my pet. They were there for me when I lost my Maltese, Mia, and they are standing by me as my other pets age. I really love and trust this company.

I cannot Thank enough to PetFirst Insurance. It has helped so much with my baby's vet visits. Very happy. Although I would like to make a suggestion: It would nice if you can cover partial of the Wellness check up yearly exam. Something to consider. 😀💕🐕💞😁

Pet 1st. We have had your coverage for a few years. When big events occur you should cover more than you do. On the routine basic policy you should cover all the vaccines that the animals have to have every year and should cover more on pre-existing and genetic conditions we have no control over...considering their are thousands of rescue animals adopted by folks who want a pet and give these pets a loving home deserve special consideration for many of the conditions they already have. I myself have 4 rescue dachys I love so much and 2 I already had. Please consider making changes to all your policy's so when folks like me who have multiple animals can more easily afford coverage. Thank you.

When our rescue dog had vet visits that were out of the ordinary, PetFirst covered the costs, less the deductible.

I recently submitted a claim to treat my dog for Lyme disease and was denied stating it was preventable. Clearly it is not considering I treat my dog year round for tick prevention with Frontline and a Seresto collar. I am currently looking to change companies. This is regrettable but I hear there are pet insurance companies that do cover tick born diseases.