Natalie M.
Great customer service
Responds quickly to problems with little delay.
PetFirst prides itself on its easy-to-understand and easy-to-use pet insurance plans for dogs and cats. With PetFirst, you can get reimbursed for veterinary bills for: Accidents, Illnesses, Hereditary Conditions, Chronic Conditions, Congenital Conditions, Medications, Exam Fees, X-Rays, Alternative Therapies, Ultrasounds, Hospital Stays, Surgeries, Diagnostic Tests, Holistic Care and much more!
PetFirst Pet Insurance (petfirst.com) has 222 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Natalie M.
Responds quickly to problems with little delay.
Lydia
My dog is very adventurous & had a couple accidents in his early years. That's when I decided to get pet insurance. Had another insurance but it wasn't worth having. Petfirst came recommended and it was very affordable & still is as my dog has matured. I would recommend Petfirst with all the different plans, there is one to fit every budget & need that will cover your pet's need.
Sandra B.
I have always counted on PetFirst to provide the best health care to my pets, especially to my senior Killa who passed away in March 2016. I would not have been able to help her so much without the insurance. The claims are processed in time, they are clearly explained. I have never had to negotiate or beg for any claim.
CRAIG F.
My 2 year old lab got IMT and to save her the charges were unbelievable. $3800 in the first 5 days. PF worked with my labs doctors and covered evry bit(less deductibles) on time and no questions asked.Called several times to discuss on going treatments and their help desk was so helpful and attentive . I was leary at first with pet insurance and now it was the smartest thing I have ever done.
Maria B.
I never had want problems when making any claims. Their customer service are very helpful. Claims are fast within reasonable time or even less.
Vickie B.
Great company they have your back.
terri H.
I have been very happy with the level of service, prompt reimbursement and coverage of claims.
Manon
I never had a problem with the company. They always reimbursed the expenses covered by the policy promptly. Then my dog got cancer and they reimbursed a big portion of the expenses. I would recommend this company to all pet owners.