PetEdgePetEdge is a wholesale supplier of dog grooming tables, tubs, dryers, cages, crates, clippers, blades, shampoos, collars, leads and grooming supplies.Shop
PetEdge (petedge.com) has 7,175 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Theresa O.
My dogs absolutely LOVE the toys from Pet Edge!! They are high quality toys, even though my dogs destroy them in a short period of time, and they are offered at a very reasonable price. We are one very satisfied household of seven dogs and one mom!!
Response from PetEdgeAug 16, 2019
Hi Theresa, Thank you for taking the time to review us! Give your dogs a cuddle from us! :)
Donna W.
Many products are discontinued or not in stock/backordered. Shipping to Canada is expensive.
Response from PetEdgeAug 16, 2019
Hi Donna, Thank you for taking the time to review us. We are working on widening our product selection!
Rhonda
Received my merchandise before the expected date...unexpected surprise. Thank you!
Response from PetEdgeAug 16, 2019
Hi Rhonda, We are thrilled to hear that! Happy grooming!
VB
Always fast and efficient with quality merchandise and prices
Response from PetEdgeAug 13, 2019
Thank you for the review!
Renee
Rose the sales person overcharged me on 4 gallons of shampoo insisting the sale was over. A few days later I received a PetEdge catalog and saw that the shampoo was still on sale. So I called to bring it to her attention that she overcharged me and the shampoo was still on sale as I was looking at the catalog for July and August. She still insisted it was not. I asked to speak with the manager Ken who was helpful and refunded the difference. BEWARE of Rose the sales person she was not honest with me from the start. Poor customer service from Rose salesperson but good customer service with the manager Ken
Response from PetEdgeAug 13, 2019
Hi Renee, Thank you for bringing this to our attention and we apologize for the inconvenience. We are thrilled to hear Ken was able to refund you!
Lesli
Slowest shipping ever.
Response from PetEdgeAug 13, 2019
Hi Lesli, We are currently reviewing our shipping policies to better serve you!
Heidi A.
THIS COMPANY IS BAD. THEY DECEIVE YOU ON PRODUCTS. THEY LEAD YOU TO BELIEVE YOU WILL GET THEM IN A TIMELY MANNER. WHEN YOU CALL TO FIND OUT WHAT THE DELAY IS, THEY PONDER ON THE DATES AND MAKE IT SEEM AS THOUGH IT ISN'T A BIG DEAL. WHEN YOU EXPECT SOMETHING TO ARRIVE IN A FEW DAYS AND IT IS ALMOST TWO WEEKS FROM THE ORDER DATE YOU HAVE TO WONDER WHAT THEY ARE DOING WITH THEIR ORDERS. ARE THEY HOLDING THEM TO DECREASE THEIR POSTAGE COSTS TO MAKE A HIGHER PROFIT? THE ATTENDANT ACTUALLY FIRST SAID MY PRODUCT WAS ON "BACK ORDER". WHEN I SAID AFTER 11 DAYS POST ORDERING I HAVE NOT EVEN RECEIVED A NOTICE, THE ATTENDANT SAID "OOPS, IT IS NOT ON BACK ORDER IT GENERALLY TAKES 5-7 BUSINESS DAYS FROM THE TIME ITEMS ARE ORDERED. WELL IT IS OVER THE 5-7 BUSINESS DAYS SINCE I ORDERED AND PAID(I ordered and paid on 08/01/19. Today is 08/11/2019) SHE THAN HAD NO EXCUSE AND SAID I WOULD RECEIVE IT SOON. THIS COMPANY FALSIFIES ADVERTISEMENTS FOR PRODUCTS, AND SHIPPING ETC. IF I HAD MY SAY,THEY WOULD GET A "NEGATIVE" STAR NOT A SINGLE RED STAR!!! I bought other products from them that they falsely misrepresented as being an implement that I could use with my tool. It was a great sale. I ordered 10 blades because it was such a great deal. When I received them I found that they were #10 blades that would only fit a cheap throw away clipper.
Response from PetEdgeAug 13, 2019
Hi Heidi, Thank you for bringing this to our attention and we apologize for any inconvenience. Customer support will be investigating this.
Sharon
I’m always happy, this time I’m still missing part of my order and it’s been two weeks
Response from PetEdgeAug 13, 2019
Hi Sharon, We apologize for the delay!
