PetEdgePetEdge is a wholesale supplier of dog grooming tables, tubs, dryers, cages, crates, clippers, blades, shampoos, collars, leads and grooming supplies.Shop
PetEdge (petedge.com) has 7,175 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Andrea
I recently purchased an electric lifting tub. I received my tub in about a week. I thought I was going to have a problem with the fawcett that came with the tub, but as it turned out I love the fawcett that came with it, and they were very accommodating either way!
Response from PetEdgeOct 22, 2020
Hi Andrea and thank you very much! So happy you are enjoying your tub and have a wonderful day!
Valued C.
Our clinic uses shampoos and conditioners by the brand Spa. Our favorite is the hypoallergenic shampoo, it smells great and doesn't cause any irritations!
Response from PetEdgeOct 22, 2020
Jessica we are thrilled you are happy with some of our most popular products! We appreciate you taking the time to provide us your feedback!
Kelly C.
Pet edge has the lowest prices and they deliver quickly
Response from PetEdgeOct 22, 2020
Good Morning Kelly and thank you very much! We appreciate your feedback and hope you have a fantastic day!
Scott
I don’t want anything I order substituted. For instance… When I order clipper blades I want what I ordered. I don’t want them substituted
Response from PetEdgeOct 22, 2020
Scott your feedback is very important and we apologize if you were provided substitutions. This feedback will be used to coach our associates as our goal is always a positive customer experience. A member of our team will reach out for more details; in the meantime we wish you well.
Anne M.
Petedge has helped me find the right products many times. The customer service representatives are so patient and helpful. As a new dog groomer I have had many questions and ordered items that didn't work for me. The staff at Petedge helped me exchange my mistakes for products that were a better fit for me and did so happily. I get the feeling they enjoy helping people. 😁 I highly recommend purchasing from them!
Response from PetEdgeOct 22, 2020
Thank you Anne very much for your feedback! We love hearing from our happy customers and always strive for excellent customer service. Have a wonderful day!
David K.
Broken table and no refund
Response from PetEdgeOct 21, 2020
Thank you David and sincere apologies your table was broken. I have checked with my team and instructed them to remedy this immediately. Our Customer Service Director will reach out to you tomorrow to discuss more details as your input is critical in helping us improve!
Keli S.
Order was not complete, had to reorder an item that got missed.
Response from PetEdgeOct 21, 2020
Good Morning Keli and thank you very much for your feedback. Our apologies your order was incomplete; this information will be utilized to improve our service delivery. Stay well.
April N.
Since they have switched owners and made so many changes hey have gotten rid of quite a few products that I really liked and I was looking for loops for the bathing room and they they have the bigger ones anymore I guess either
Response from PetEdgeOct 20, 2020
Good Morning April and thank you for your feedback. We are working hard to provide the best products and your input is helpful and appreciated. Have a wonderful day.
