Samantha
I know it may not be your fault but…
UPDATE: changed to 5 stars for the great customer service!! Thank you so much!! I know it may not be your fault but lately when we have received our orders out shampoo and conditioners are frozen and we have to wait days for them to thaw, the furrminator shampoo we just bought is totally ruined........
Response from PetEdgeMar 4, 2021
Hi Samatha we will most certainly replace the faulty shampoo for you. We are sorry this happened but I suspect the weather in Utah might be a little rough right now! Stay warm and well and look for your replacement next week. If you have any other issues please let us know and we will fix. Thank you.



