PetEdgePetEdge is a wholesale supplier of dog grooming tables, tubs, dryers, cages, crates, clippers, blades, shampoos, collars, leads and grooming supplies.Shop
PetEdge (petedge.com) has 7,175 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Julie T.
I ordered several gallons of shampoo/conditioner and 2 gallons had about of fourth spilled out all over the bottles. The 2 damaged bottles did not have a foil seal on them. Thank you, Julie Thoms
Response from PetEdgeOct 23, 2021
Julie this feedback is very important and we will be sure to inform our shipping department. A customer service specialist will reach out to replace the damaged products. Thank you!
Valued C.
I received my scissors. They're fine. The $100+ bundle of blades I ordered at the same time, however, are still not here. They were supposed to be back in stock October 8th. I have not received an email from Petedge about the uber-lateness, and it sort of makes me mad. It's pretty rude.
Response from PetEdgeOct 22, 2021
Please accept our sincere apologies on the delays with Andis on their blades. Estimated delivery from Andis is early November. I customer service specialist will reach out to see if you would like to continue to wait. Thank you.
Valued C.
Very good customer service. Had a question about our my order. I was helped right away.
Response from PetEdgeOct 22, 2021
Excellent to hear! Enjoy your shampoos and table.
Wesley G.
Got the Blades I needed and NOBODY HAD THEM & I received them within 4 DAYS!!!!
Response from PetEdgeOct 22, 2021
We are thrilled to hear this; thank you very much!
Tammy H.
I received the wrong product after working for 5 days for it to be delivered and then was told customer service could not help I would have to email support. I am still waiting for support to call. I am paying a contractor to wait to finish project that is dependent on the proper product to be received. Cannot wait to to have to work with support and delivery agents to wrap this up! How frustrating!
Response from PetEdgeNov 14, 2021
This is upsetting for sure! Our Customer Service Director will call you Monday to resolve. Thank you for this feedback; it has been filed with our quality department so we can improve.
Larry
Mary was so helpful in getting our order in thanks so much
Response from PetEdgeOct 20, 2021
Thank you Larry, we will be sure to pass this on to Mary!
Valued C.
The pricing is a little higher than most but customer service and delivery and items being on time and in stock are very good that's why I continue to use them
Response from PetEdgeOct 20, 2021
We are so pleased with the wonderful feedback. Thank you for being a loyal customer. We hope you enjoy all of your products.
Valued C.
Worse experience i have ever had with petedge !! Will never deal with you again,, products quality has gone down quite a bit !!
Response from PetEdgeOct 20, 2021
Thank you for your feedback and apologies that the collars you ordered were too large. Your feedback is very helpful and I see we did issue a free exchange but a customer service specialist will reach out to see what else we can do to help!
