PetEdgeReviews of petedge.com

Response from PetEdgeJan 20, 2023

Wow this is all so fantastic to hear!! Thank you so much for giving us such a great review, we really appreciate it!! We shared your review with Chelsea and the customer service team as they all ♥ seeing reviews like this, and Chelsea she's fantastic! Thank you for choosing PetEdge, we truly value your business!

Response from PetEdgeJan 20, 2023

This is great to hear!! We appreciate you taking the time to review us and know that our Marketing Dept. takes great care and effort into providing our customers the best! We are sharing your review with them as well, they will ♥ seeing this!! Thank you for being a PetEdge customer, we truly value your business! Happy Grooming!!

Response from PetEdgeJan 20, 2023

Thank you so much for taking the time to give us your feedback! Any feedback good or bad is always appreciated. We are sorry to hear that your delivery was not as prompt as you would have liked. One of our representatives will be reaching out to you to see if they can further assist you in your return process. Thank you for choosing PetEdge.

Response from PetEdgeJan 19, 2023

Hi there, we had emailed you several times regarding an issue with your account. We unfortunately had no control over the issue but are happy that it was resolved on your end. Our agents did the best they could with something out of their control. Once the issue was resolved we were able to process your order and do show it's delivering today to your door. We do appreciate your feedback and take things into consideration on our reviews. We apologize that you feel we failed on our service, we are truly sorry we just had no control over the issue. We do appreciate your business and thank you for letting us know your dissatisfaction.

Response from PetEdgeJan 19, 2023

Awesome!! We are happy to hear everything was as expected, and we love having new groomer's ordering. Thank you for choosing PetEdge where we truly value your business! Happy Grooming ♥

Response from PetEdgeJan 19, 2023

We ♥ hearing this, and we really appreciate you giving us a 5-star review. We are happy that our products are meeting your expectations ♥. Thank you for being a PetEdge customer, as we truly value your business!

Response from PetEdgeJan 19, 2023

Thank you so much for taking the time to review us, we really appreciate it! We shared your review with Chelsea and our customer service team they ♥ seeing this and Chelsea is fantastic! Thank you for choosing PetEdge for your grooming needs, we truly value your business!!

Response from PetEdgeJan 19, 2023

Hi there, sorry you had that experience, this can happen during shipping, but know we listen, and take our reviews seriously! No need to contact us, we will be contacting you today. Thank you for being a PetEdge customer where your business is valued and appreciated be in touch this morning with you :)