PetEdgePetEdge is a wholesale supplier of dog grooming tables, tubs, dryers, cages, crates, clippers, blades, shampoos, collars, leads and grooming supplies.Shop
PetEdge (petedge.com) has 7,175 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing7,175 approved reviews, newest moderated first
Joy R.
Great products, great customer service. I highly recommend them.
Response from PetEdgeSep 9, 2024
Hi there, we are sorry for your experience, but we do not sell this item. Thank you for choosing PetEdge we appreciate your business.
Chris
Awesome product!! We tried all sprays and spent tons of $$$ wish I woulda knew about this stuff long time ago
Response from PetEdgeSep 9, 2024
This is wonderful to hear, thank you for sharing your experience with us! Thank you for choosing PetEdge for your grooming needs, we appreciate your business!
Jillian S.
Selection and speed is great!
Response from PetEdgeSep 9, 2024
Thank you for letting us know how we're doing, we appreciate hearing your feedback! Thank you for choosing PetEdge for your grooming needs, we truly value your business!
Valued C.
I ordered online during the weekend. On Monday I got an email asking for an alternate address, which I gave. The response was quick stating that my order was going to shipping and I would receive tracking information as soon as it shipped. 9 days later I ask about my order because I had received nothing. The response was that my backordered items were now shipping. Nothing I ordered was backordered at the time I ordered it. I finally received my order and sure enough the one thing I had really wanted was not there, backordered. Very frustrated that it appears my order was lost or forgotten for 9 days and as a consequence one item ended up backordered and shipping was over Labor Day weekend so it took forever and I still don't have everything. I was not informed of any issue with my payment. The address issue was resolved and as far as I can tell my order was forgotten for 9 days.
Response from PetEdgeSep 9, 2024
Hi there, we understand your frustration however, an item on your order couldn't be shipped due to an issue with your pay method. We are sorry for the inconvenience, this caused, and thank you for your feedback, and choosing PetEdge for your grooming needs.
james W.
The easy order and check out! Good prices in the items I needed. Great response time and always great customer service.
Response from PetEdgeSep 5, 2024
This review makes us happy 😊 Thank you for all the positive feedback, we appreciate you, your review, and choosing PetEdge for your grooming needs. 🐕❤️
Rosanny
On this order only: I place the order two weeks ago: before 2 pm which makes it a bit faster. Am a very busy shop. Yesterday am like what’s going on no email no nothing- also the persons voice was so low i couldn’t hear anything- like she was in bed. It NEEDS TO CHANGE- WE ARE GROOMER 95% OF THE TIME IN OUR SHOPS. Not good
Response from PetEdgeSep 4, 2024
Hi there, we apologize for the delay and know that you called in yesterday and Sena had let us know immediately that your order wasn't moving. We found the issue with your order and resolved it immediately. Your order did ship out yesterday as we committed, and you should have your tracking number in your email. We also apologize for the soft tone of our team member, some of our teams are soft spoken as they are in cubicles, and if other calls are coming in, they're trying to be respectful of the person in the adjacent cubicle. We appreciate your business and bringing this to our attention. Thank you.
Rachel L.
Ordering is easy, and my order usually gets here pretty quickly too. I just wish they would stop sending order confirmations and status updates to my old email, and send them to the correct one instead. I changed it in my account, which shows the correct email, but everything still goes to the old one.
Response from PetEdgeSep 4, 2024
Hi there, we will review your account and make master changes as your information must be updated in our master database. We will review and fix for you permanently for your future orders. We apologize for any inconvenience this is causing and appreciate you letting us know of the issue. Thank you for choosing PetEdge we do appreciate your business.
Eva Lois C.
User friendly website, great sale prices, and quick shipping. Items all packed well.
Response from PetEdgeSep 4, 2024
We ♥ hearing this and thank you for sharing your online experience with us. Thank you for choosing PetEdge we truly value your business.
