PetEdgeReviews of petedge.com

Response from PetEdgeDec 9, 2024

Hi there, we reviewed your order entirely and do see that you spoke with Troy, and she was trying to explain to you about the holiday and the 24/48 hrs for picking and packing, but we could hear you were upset. We are sorry for any delay, but we do see your order is being delivered on Wednesday 12/11/2024. In the future USPS is one of the slower shipping methods unless you pay for expedited shipping through them. Please keep that in mind for future orders. Thank you PetEdge.

Response from PetEdgeDec 9, 2024

We love hearing this and thank you for the great review. We are happy to be here for any grooming needs and thank you for choosing PetEdge we truly appreciate you and your business! Happy Grooming.

Response from PetEdgeDec 9, 2024

We are so happy to be able to make your holiday shopping experience a little brighter. Thank you for choosing PetEdge we truly appreciate your business!

Response from PetEdgeDec 9, 2024

We appreciate you giving us the opportunity to get your grooming needs for you and agree more products for the kitties 🐈🐈‍⬛ We love our kitties too! Thank you for your review and choosing PetEdge we truly appreciate you and your business!

Response from PetEdgeDec 9, 2024

This is a great review and thank you so much for taking the time to give us a great review. Thank you for choosing PetEdge we truly value you and your business!

Response from PetEdgeDec 9, 2024

Hi there, thank you for taking the time to review us, and give us feedback. We do our best to review the products from our competitors, and find that we are competitive in our pricing, if there's something that you had ordered and you found it cheaper elsewhere and it's the exact item, we do have our low-price guarantee. https://www.petedge.com/low-price-guarantee Please send an email with the snip it to [email protected] along with your order number and we will be happy to review this and make adjustments on your account. Thank you PetEdge.

Response from PetEdgeDec 9, 2024

Hi there, we see your order was placed however, we see there was an issue with your pay method. Also, we did listen to the call and are unsure what you received that you shouldn't have, but we do have our 30-day guarantee, so we will reach out to you today to resolve and setup a return. Thank you for your feedback, we will do our best to resolve the issues. Thank you PetEdge.

Response from PetEdgeDec 9, 2024

Hi there, thank you for taking the time to provide us feedback, we were wondering if you were talking about the slicker brushes or the mitts for more colors? We do see that your order should be to your door this Wednesday, please let us know how everything is. Thank you for choosing PetEdge we truly appreciate you and your business.