Watch, talk, play, and treat your pet from your phone with 1080p HD video and night vision. Petcube home pet cams are perfect pet monitors for your dog or cat.
Petcube (petcube.com) has 751 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Otto S.
It is a bad app doesn't work right and have too pay for it. No Thanks.....
Response from PetcubeJun 7, 2022
Hi Otto, Maria, here with Petcube Customer Care. Satisfying our customers is very important to us, and I’m sorry we couldn't meet your expectations. I have emailed you in hopes of resolving the negative experience you had and help you any way I can. Looking forward to hearing back from you. Sincerely, Maria Petcube Team
Furball Farm Pet S.
Anytime we have had any issues, our problems were solved efficiently. Thank you!!
Response from PetcubeJun 7, 2022
Hi, We are grateful for your support, and we highly appreciate your feedback. Our team is working hard to deliver the best experience to Petcube users, and we are constantly striving to improve. Please do not hesitate to reach out to us in case you experience any issues with your Petcube or if you have any questions, we will gladly help you. You can contact us at [email protected] Best, Petcube Team
Elissa
Just needed my password reset and he was super quick and helpful
Response from PetcubeMay 30, 2022
Hi Elissa, We are grateful for your support, and we highly appreciate your feedback. Our team is working hard to deliver the best experience to Petcube users, and we are constantly striving to improve. Please do not hesitate to reach out to us in case you experience any issues with your Petcube or if you have any questions, we will gladly help you. You can contact us at [email protected] Best, Petcube Team
Pamela K.
Just can't figure out how to get the sound to work?
Response from PetcubeMay 30, 2022
Hi Pamela, I am sorry to hear about your experience, this is definitely not common and I'd love the opportunity to help. Kindly check your inbox and spam/junk folder as I have emailed you in hopes of resolving your concern. Looking forward to hearing back from you. Sincerely, Maria Petcube Team
Angela M.
I just got the basic camera when I got a new puppy. I have been very happy with the camera and piece of mind I get being able to check on the little guy when I'm not home
Response from PetcubeMay 30, 2022
Hi Angela, We are grateful for your support, and we highly appreciate your feedback on the product. Our team is working hard to deliver the best experience to Petcube users, and we are constantly striving to improve. Please do not hesitate to reach out to us in case you experience any issues with your Petcube or if you have any questions, we will gladly help you. You can contact us at [email protected] Best, Petcube Team
Peter M.
Petcube has stepped up their responsiveness to another level. I thought I had broken my Petcube when I cleaned it and got moisture into the camera. But they were able to help me reset the device and it's working like new. They were very responsive and helpful throughout!
Response from PetcubeMay 30, 2022
Hi Peter, Thanks for taking the time to share your thoughts and feedback with us. We’re grateful for your honest review, and we’re glad you feel we’re on the right track! Please recommend us to your friends and family. All the best, Petcube Team
TreatsnSnacks
I contacted support about 2 concerns i had with my petcube. At first i thought it was a tech issue because i knew i had paid, but they very quickly saw that my petcube on my app was in sleep mode. I really appreciated that they were able to figure out the problem so quickly! They were also able to help me figure out billing and managing of both my petcubes, and cleared up a lot of confusion for me. I really appreciated the quick answers, and everything was very clear and easy for me to understand. Thank you so much Alnie! :)
Response from PetcubeMay 30, 2022
Hi, Thanks for taking the time to share your thoughts and feedback with us. We’re grateful for your honest review, and we’re glad you feel we’re on the right track! Please recommend us to your friends and family. All the best, Petcube Team
Andrea C.
Excellent customer support ! I encountered a few little problems with my pet cubes and they guided me through it step by step and answered quickly to all of my questions, always with care and respect.
Response from PetcubeMay 30, 2022
Hi Andrea, Thanks for taking the time to share your thoughts and feedback with us. We’re grateful for your honest review, and we’re glad you feel we’re on the right track! Please recommend us to your friends and family. All the best, Petcube Team
