PetCanvaReviews of petcanva.com

The canvas came out just like the picture I sent! My friend was so happy with their gift!

I had an awesome experience. Easy to place and customize the order and confirm it’s exactly what you want. Super fast delivery. Great quality product. Such a perfect special surprise gift!! Thank you!

My Dads dog Chip passed away and I wanted to get a painting made of him. Little did I know how beautiful it would turn out. We all absolutely love it!

Awesome product. Well made great customer service and kept updating promptly without being intrusive. Can’t wait to buy more and tell everyone that has a pet or needs a great custom idea! Thanks again!

This was the perfect gift for my dad who lost his dog back in July! The canvas turned out amazing and customer service was excellent ! Will definitely be purchasing here in the future!

Beyond amazing, we buy one every year so in love with our canvas and blanket. Tips for people trying to get a good face on shot, hold a treat up to your camera. They will look right at it every time.

They did not revise the art after I wasn't satisfied with it. They told me it would be $10 to cancel the order as they've already created the art, despite having 100% satisfaction guaranteed plastered all over the website. I decided to follow through. I paid for expedited shipping, and according to them my order was packed on the 12th. It is currently Christmas Eve, and the estimated arrival time is the 29th. A full 17 days after the order was allegedly packed. And again, that is after spending extra money for expedited shipping. I understand holiday rush, but this company is exceptionally bad at getting their products out. I firmly believe they are intentionally being untruthful about their shipping times to not dissuade people from placing orders too close to the holiday. Will never buy from again, will never recommend.

I should have known not to trust an Instagram ad but the products looked super cute and like the perfect gift for Christmas. Unfortunately I had issues from the start. I placed my order nov 23, paying an extra $14.95 for “rush” saying 1-2 weeks for an order. I was unable to upload my dog image on their site so I reached out to customer service to help. Initially they were very responsive and I had my proof of artwork 11/26. I kept checking their dashboard but it never updated so I reached out to customer service after the full 2 weeks was up and the response was “it looks like your couch pillow is already being packaged. Rest assured that we'll submit it to USPS in time for Christmas Delivery.” Another week goes by and nothing so I reached out again... they finally sent me tracking 22 days after my order was placed and sent through DHL. It’s now 2 days before Christmas (one month since my order was placed) and USPS has not received the package. If this company would not have waited for enough orders to ship bulk on a pallet though a freight carrier to save them on shipping I just might have had my order in time for Christmas. Isn’t that what I paid extra for? I reached out to customer service again asking for a refund on the rush aspect since they did not deliver on their guarantees and surprise surprise zero response. I guess I’ll have to file a claim with my credit card company to get the money back. Will not use this site again. *updating score, I received my package 1/2 and the artwork looked great. Petcanva did refund me for the purchase since they did not deliver in time.