PersonalHour Pilates USPersonalHour is a U.S.-based Pilates equipment brand dedicated to making high-quality, beautifully crafted reformers accessible for home and studio use. Founded with a mission to bring the Pilates experience to more people, we combine thoughtful design, customizable options, and expert support to help every customer feel strong, balanced, and inspired on their wellness journey.
PersonalHour Pilates US (personalhour.com) has 233 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Claim this listingFitness & Weight Lifting · Columbus, Ohio
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Fitness & Weight Lifting
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Fitness & Weight Lifting · Benicia, California
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Fitness & Weight Lifting · Los Angeles, California
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233 approved reviews, newest moderated first
B H.
Love my new foldable reformer. The quality is very nice. The customer service has been great. Very responsive.
Response from PersonalHour Pilates USAug 19, 2025
Thank you so much! We're so glad you're loving your foldable reformer and that our team could support you along the way. Wishing you many smooth and rewarding sessions ahead!
Lisa P.
Amazing customer service! They were very helpful with which product would best meet my needs!!
Response from PersonalHour Pilates USAug 15, 2025
Thank you, Lisa! We're so glad we could help you find the right fit. If you ever need anything else, we’re just a message away. Enjoy your reformer!
Ellen F.
I love that it took me a very short amount of time to set up my Jane Elite Plus foldable - from delivery to set up - everything was super smooth, and it is beautiful craftsmanship. This is the first piece of exercise equipment that I want to show off, and not hide it.
Response from PersonalHour Pilates USAug 15, 2025
Thank you so much for the lovely words, Ellen! We’re thrilled to hear your Janet Elite Plus was easy to set up and that you’re proud to have it on display. Beautiful craftsmanship is something we care deeply about, and it means the world to know it stands out in your space.
Beth M.
Very good quality machine. I am happy with it! It’s beautiful!
Response from PersonalHour Pilates USAug 12, 2025
Thank you, Beth — we’re so glad you’re enjoying it and that it’s bringing beauty into your space!
Kristin
It has been very easy to work with Personal Hour. Not only are they quick to respond when there is a question, but they are also are fast to deliver. I received my Zous Cardio reformer recently and love it! It was easy to put together and the operation of it is so smooth! The quality and price are great too.
Response from PersonalHour Pilates USAug 12, 2025
Thank you, Kristin — we’re so glad your Zous has been such a smooth experience from order to setup. It means a lot to know you’re enjoying the quality, value, and ease of use!
M.Y.
I am extremely pleased with the quality of the Janet 2.0 reformer. I was a STOTT certified instructor for many years and this reformer stands up to the Merrithew quality at half the price. The equipment arrived faster than promised in a heavy wooden create which was difficult to open but protected the reformer well. There were a few parts that had to be assembled or added but I searched for and used the instructions on the website. The material is soft and the carriage and jump board are well padded. The movement is completely silent. The 5 spring/2 level configuration provides plenty of resistance. I highly recommend this reformer.
Response from PersonalHour Pilates USAug 12, 2025
Thank you, Mindy — coming from someone with your background, your words mean so much to us. We’re thrilled the Janet 2.0 has met your high standards and that you’re enjoying everything from the feel to the silent movement.
Haley
My reformer arrived very fast. It is stylish, functional, and perfect for my home studio. When my order arrived missing an item, Mark from customer service was extremely pleasant and accommodating.
Response from PersonalHour Pilates USAug 12, 2025
Thank you, Haley — we’re so glad your reformer is a perfect fit for your home studio. Mark was happy to hear your kind words, and we’re all grateful for your feedback!
Dianna D.
Easy ordering, prompt delivery! I ordered the Janet elite. It arrived in perfect condition and was easy to set up. It’s very sturdy and professional feeling as well.
Response from PersonalHour Pilates USAug 12, 2025
Thank you, Dianna — we’re so glad the Janet Elite arrived quickly and in perfect shape, and that it’s giving you that sturdy, professional feel at home!