Jerry P.
The response was quick and solved my…
The response was quick and solved my problem. I am very pleased with your service. Jerry

At Performive, we specialize in partnering with growing Mid-sized companies by delivering secure, VMware-based cloud solutions, along with on-demand engineering resources and 24/7/365 Devoted Customer Support. We meet our customers’ needs through our VMware cloud solutions, data protection, and managed security services. With a consistent global platform to leverage, these medium-sized businesses now have access to solutions that simplify their day-to-day operations. Our customers’ internal IT teams are now entirely focused on driving innovation and business solutions in this demanding, ever-changing, technology-focused era.
Performive (performive.com) has 79 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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79 approved reviews, newest moderated first
Jerry P.
The response was quick and solved my problem. I am very pleased with your service. Jerry
Keith B.
Very quick to respond, helpful and polite.
Gregory S.
Used this hosting company for over 10 years. Everything went bad when they changed from TSS to Performative. My SSL certs kept expiring (even though they were supposed to renew). I requested to have my extra IP addresses cancelled on the 3rd of June. I was billed for them on the 16th AND the 18th - double charged my credit card on the same invoice. Support is impossible to understand. They tell me not to worry about all the invoices they are creating for me (one of them has a $10 charge for mail payment???), but as long as they have my credit card and my account is still open, I am worried. It's been 5 days since I requested to have my entire account cancelled. Still waiting for that to happen. I wouldn't give this company a credit card number.
Response from PerformiveJun 19, 2021
Hi Gregory, First, thank you for your business over the years and for bringing to our attention where we can improve. I do see your cancellation ticket #445310 was updated 20 hours prior to this feedback with all of the necessary information. Please do review that ticket, and if there is anything missing, our team will certainly assist. Thank You, Performive
Deborah H.
My experience with tech support was great. You guys are the best. My only issue is that I wrote to my account manager and didn't get a reply. The problem was solved, so perhaps he intervened, but it would have been nice to make contact as our previous contact with Performive is now dead.
Response from PerformiveMay 13, 2021
Hi Deborah, We appreciate your business and thank you for the feedback! I have alerted your Account Manager of this information so they should be in touch shortly. -Performive
Bob R.
Appreciate the fast technical assistance! It's been within hours, not days like other providers.
customer
great adult services!
Ernest
Excellent service and responsive assistance when needed.
David M.
No matter what needs to be done, your staff has been very prompt and professional.