customer
Poor messaging
Poor messaging - lots of em but rather poor detail. Missing or poor timezone info for the outage. Lack of detail on the what the work involved. No notice of completion.

At Performive, we specialize in partnering with growing Mid-sized companies by delivering secure, VMware-based cloud solutions, along with on-demand engineering resources and 24/7/365 Devoted Customer Support. We meet our customers’ needs through our VMware cloud solutions, data protection, and managed security services. With a consistent global platform to leverage, these medium-sized businesses now have access to solutions that simplify their day-to-day operations. Our customers’ internal IT teams are now entirely focused on driving innovation and business solutions in this demanding, ever-changing, technology-focused era.
Performive (performive.com) has 79 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Showing 2 reviews with 3 stars · Clear filters
customer
Poor messaging - lots of em but rather poor detail. Missing or poor timezone info for the outage. Lack of detail on the what the work involved. No notice of completion.
Diahann L.
Thanks for all your help with tietzfamilyfarms.com. I appreciate your patience and continued attention. I gave only three stars because I feel it took several days before we became cohesive in our communication. Does Performive utilize oversees contractors? I do not mind! However, it's important to know they can communicate effectively with the client. I did not feel this was happening in the first two days of our ticket. Thank you to Douglas Pannell in connecting me with further project managers. In the end, I needed to get Tammy's site up and running before April 1. I accomplished this. Thank you.
Response from PerformiveApr 1, 2021
Hi Diahanna, Thank you for the valuable feedback above. We certainly are glad the team was able to meet your timeline but, there is some room for improvement as you have pointed out that we will review with the team and aim for next time. Thank you! -Performive