PerformiveReviews of performive.com

Terrible company. Would pick 0 stars if I could. Do not trust your business with these folks.

Worst hosting company I've ever dealt with. I've been online since 2005 and have never encountered worse technicians, sales people etc. Do not host with them. They overcharge and under deliver.

Performive will nickel and dime you to death... They charge 3% for CC use but don't offer any other way of payment... and they charge monthly for cPanel. A first! I had been with this company for 18 yrs. It was called EWD Hosting in 2005, then they merged or changed with another company... I stayed as a customer before it became Performive. I had, and paid for, a supposedly 3 Gb of memory but got constant emails that the virtual memory of 512mb was overused. This has never been explained by Performive. I gave up. Urgent tickets take over 2 or 3 hours to be answered. I had often no service on both of my website with no warning or no information from Performive. Stay away... unless you like being charged for lack of service and constant charges on your CC. Following the reply from Performive: I am not here to start an endless back and forth with a company more interested in cheating their customers than providing services. I was with your company not for just a couple of months BUT FOR 18 YEARS!! Charging $32.25 + CC fee for a total of $33.38 PER MONTH for cPanel is unheard of in the industry! You're simply ripping off customers. If you wanted to keep me as a customer you should have done what was necessary before I left you. Mark Margagliotti also claim to help... but still waiting. I canceled my services on Tuesday but the account has still not be closed and I did not get any refunds for unused services. You do a lot of talking... but failed to prove you are trustworthy. There will be no further answer or reply to this one. End of the story. 6/26/23 Don't expect to be refunded for unused services. They charge you by the month but won't prorate refund you if cancel after the period started. Total thieves!!

I am actively seeking new hosting for numerous clients. Your hosting and services are beyond a joke these days.

I'm still waiting for an invite email to show up from your system. It usually arrives in my inbox hours later and by the time I action it, it's expired. I was told you're having issues with this setup.

Like others below, they have decided to sue us even though they never performed the services. We will pursue them in court.

Bought hosting over 20 years ago from a great company. Never had I issue. Hosting was on a dedicated server. When Performive bought the company they had to adhere to the contract I had signed with the company 20 years ago. I guess they did not like providing me with a dedicated server that had only my websites on them for $30.00 per month. The services started to degrade over time. They were not maintaining the server as per my original contract. Eventually my sites went down and stayed down for days. Causing my company lost revenue. Performive refused to maintain the server so I canceled my hosting with them and moved. I canceled the contact on the 20th of the month. I started to receive harassing calls and email to pay them for the next month of service ($30) and that i did not meet the time frame for cancelations. There was no notice of a timeframe for cancelations when I canceling. Nothing popped up, no notification or anything telling me I would have to pay for the next month. I had to cancel 5 days before the billing cycle, which I did. But I still go the notices that I had to pay. They even tried to scare me saying they would report the $30 to all 3 credit agencies. I got a call from my account manager telling me to not worry and the fee would be waved once I explained to him I could sue the company for lost revenue and not maintaining the server as per the contract. Still got the calls and emails. Not until I sent a cease and desist letter did my contact with this company end. If your looking to host a site. Look elsewhere and save your money and possibly your company.

Not satisfied with customer service and response times to take care of problems. Moved to new provider.