PeopleLikeClearwater.comWe firmly believe that lasting connections with our customers is at the heart of what makes our business successful. This foundation has led us to become one of the nation’s largest independently-owned retailers for spas & hot tubs in the country.We sell Spas and Hot Tubs with Free curbside delivery anywhere in the continental United States. We are striving to be the best online spa purchasing experience.
PeopleLikeClearwater.com (peoplelikeclearwater.com) has 230 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Bathroom & Kitchen · Chattanooga, Tennessee
Excellent
Bathroom & Kitchen · Manchester, Tennessee
Excellent
Bathroom & Kitchen · Manchester, Tennessee
Excellent
Bathroom & Kitchen · Columbia, Tennessee
Excellent
230 approved reviews, newest moderated first
Heather R.
We highly recommend Clearwater Pool & Spa, Inc. (PeopleLikeClearwater.com) for your hot tub/spa needs. The price, including shipping to our MN home, could not be beat! Their customer service and help through a manufacturer issue was phenomenal.
Response from PeopleLikeClearwater.comAug 5, 2019
I am so glad you had a great experience. We look forward to working with you again!
Iriszandra G.
I love the fact that they have the actual prices online with a detailed description. They don't make you fill out a form and wait for an overpriced expensive quote. I am excitedly waiting for my hot tub to arrive in about 2 weeks.
Response from PeopleLikeClearwater.comAug 5, 2019
Thank you for your order and review. We appreciate your feedback and hope to work with you again.
Aaron B.
Great customer service, easy to deal with.
Response from PeopleLikeClearwater.comJul 15, 2019
I am so glad you had a great experience. We look forward to working with you again!
Carl M.
Scheduled to come way past my window and after I ordered it went on same. Still have t gotten the tub yet
Response from PeopleLikeClearwater.comJul 10, 2019
I am sorry for your bad delivery experience. Thank you for your feedback. We will bring this to the attention of our shipping company so we can improve future deliveries in your area!
Jonathan
We are so pleased with our hot tub. It arrived during the time it was supposed to and we have really enjoyed using it.
Response from PeopleLikeClearwater.comJun 17, 2019
I am so glad you had a great experience and the hot tub is meeting your expectations. We look forward to working with you again!
Steve
I thought the company did a good job with any questions I had prior to the order. I preferred ordering via them since they also have the ability to order parts etc.. "Support those... who help support your product you own".. Although after it was ordered it was extremely difficult to get an idea when it would arrive. I finally had an idea a couple days prior. Which made it difficult to have a local mover schedule the final move to it's resting place. I did discover that the chemical start up kit had a leak in one of the bottles... And the filter was the wrong filter for the Sauna. Which when I called.... I was told to call someone other than clearwater. Which then placed me with someone else. And finally sent to Aquarest. They were great. They shipped the filter and new startup chemical kit I ordered over night. Very pleasant and also great. I would easily recommend this. Although I personally feel the customer should not have to be going through multiple phone chains to finally get to someone who can help them. I paid Clearwater and they should be able to take care of the problem from start.
Response from PeopleLikeClearwater.comJun 13, 2019
Thank you for your order and review. Thank you for your feedback. We will bring this to the attention to the correct department. We truly appreciate you as a customer and look forward to serving you in the future!
G B.
Poor customer service. The spa is great. It is everything I expected, be sure and get the upgrade to 240V and pay to have it wired. The service however has much room for improvement. At the time of order I was told to expect delivery within a eight day range. about 5 days into it I checked on it and was told sorry our date calculator was wrong. it is not going to ship for another 11 days. It did ship sooner than that, but having to deal with the delivery people on my own was a mess. Customer service is them checking on my question and reporting back, not turning me over to a third party that I had no contract with. Took 5 calls to the delivery folks after the spa sat within an hour of my home for 5 days.
Response from PeopleLikeClearwater.comJun 13, 2019
We are so sorry for the issues you had in the ordering and delivery process. We work diligently to improve in the future. We look forward to working with you again soon!
Tiffany M.
Received even faster than expected. Works great and half the price of the competitors
Response from PeopleLikeClearwater.comJun 6, 2019
I am so glad you had a great experience and the hot tub met your expectations. We look forward to working with you again!