PeopleLikeClearwater.comWe firmly believe that lasting connections with our customers is at the heart of what makes our business successful. This foundation has led us to become one of the nation’s largest independently-owned retailers for spas & hot tubs in the country.We sell Spas and Hot Tubs with Free curbside delivery anywhere in the continental United States. We are striving to be the best online spa purchasing experience.
PeopleLikeClearwater.com (peoplelikeclearwater.com) has 230 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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230 approved reviews, newest moderated first
KIMBERLY G.
We just got our new 6 person hot tub! I was impressed with the customer service rep Mindy. She worked with me prior to shipping and throughout the delivery process. Cant wait to get it going! Great value and looks so nice!
Response from PeopleLikeClearwater.comNov 11, 2019
I am so glad you had a great experience and the hot tub met your expectations. We look forward to working with you again!
Desmand F.
Great experience ordering from them, they had the best deal and everything was easy peasy. Thank you!
Response from PeopleLikeClearwater.comNov 11, 2019
Thank you for your order and review. We truly appreciate you as a customer!
Richard W.
Ordering was easy, but it took over a month to receive my spa(ordered 9/26/19 delivered 11/1/19). When i went back to check the site I saw they had a $100 drop in price. When i asked if they could change my price to match the change or send me products of equal value it was a no. As far as the hot tub I am using it with 110 plug and seems to work fine. Easy to move and is comfortable to sit in.
Response from PeopleLikeClearwater.comNov 11, 2019
Thank you for your review. We appreciate your feedback and hope to work with you again.
Tim B.
Only problem I had was I paid for a two horse pump and I only got a horse and a half
Response from PeopleLikeClearwater.comOct 18, 2019
Thank you for your review. We appreciate your feedback and hope to work with you again.
Seth W.
The order process was straight forward and easy. They’re communication has been very good. They called to confirm my order and offer any assistance if needed. They answer the phone and answer questions promptly. So far a very pleasant experience.
Response from PeopleLikeClearwater.comOct 7, 2019
I am so glad you had a great experience. We look forward to working with you again!
Michael K.
Update: I knew I should have waited on reviewing this spa until I had it installed. I received the spa and have to say that I am TOTALLY unsatisfied and disgusted with this product! There was a VERY loud moaning/vibrating sound from the pump. The motor/pump had to be replaced a week after I installed it! There were no gate valves installed in their top of the line spa, so I had to drain it to have it repaired! And the problem still exists after the repair! The skirting is so flimsy, it rattles from the vibrations. I will say that the reps at both People Like Clearwater and Aquarest were very professional and helpful in their ATTEMPT to rectify the problem. But regretfully the problem still exists! *********************************** While I have not yet received my spa, I have had a very good experience with People Like Clearwater. There was a small miscommunication on something they posted online, but it was resolved and the rest of the transaction went smoothly. The ability to speak to a rep 24/7 online is very helpful. Every time I used the live chat, the rep was very helpful and always answered my question satisfactorily. So far, it has been a very good experience with them. I'm looking forward to receiving my spa!
Response from PeopleLikeClearwater.comSep 25, 2019
Thank you for your review. We appreciate your feedback and hope to work with you again.
Charles D.
very easy to order hot tub and at a good price
Response from PeopleLikeClearwater.comSep 11, 2019
I am so glad you had a great experience. We look forward to working with you again!
Chris
Poor communication within the company, pulled my credit after I reached out on live chat with I believe Cathy to cancel my app because I decided i wanted to go through my own credit union. Cathy assured me my app would be canceled and credit would not be pulled. When I reached out to Mindy on live chat she said the paper work must have got mixed up, unorganized and poor communication will buy a hot tub somewhere else !!
Response from PeopleLikeClearwater.comSep 11, 2019
I am sorry you had this experience. I will bring this to the attention of our team to improve communication in the future. Thank you for your feedback.