Giorgi M.
It's frustrating working with people…
It's frustrating working with people who's second language is English. The team just couldn't understand what I wanted and I felt like I was talking to myself for most of the time. I asked for a refund within 1 week.
Response from PenjiOct 11, 2022
Giorgi, We’re truly sorry to hear that your experience with Penji didn’t meet your expectations. Clear communication is fundamental to what we do, and it’s disappointing to learn that you felt unheard during your time with us. Ensuring our clients feel fully supported and understood is a top priority, and we sincerely apologize for falling short. We appreciate your feedback and take it to heart as we continuously work to improve. Our team is dedicated to bridging any communication gaps and providing every client with an exceptional, frustration-free experience. If there’s any way we can make things right, we would love the chance to reconnect and ensure your needs are met with the quality and care you deserve. Thank you for sharing your experience—it helps us grow and improve.



