PECRONReviews of pecron.com

I purchased 2 e3600 over a month ago. One connected to the wifi and the other e3600 could not see the wifi. After a week of troubleshooting and 100 emails, pecron finally sent me a return label for replacement. Its been almost a month and still no replacement. I sent tons of emails and when they finally respond, it's just alot of gaslighting. I dealt with bluetti and ecoflow and never had an experience like this. Very bad first impression. I just purchased their equipment and it seems like I entered a very dark place. Lie after lie. I just sent them another email telling them that I will open a claim with my credit card since they are not honoring their warranty. Hey pecron, just in case u actually read these reviews, here is my official info so u can look it up. APP case AS-20260905-0174; order #48692-E3600LFP--e3151t210334 Update Oct 8, 2026: I received new e3600 from pecron yesterday. I was able to add the e3600 to the pecron app and log in through wifi. It wasn't easy especially when u have to communicate through email but pecron came through and honored their warranty. Updating to 4 stars since they kept their word in sending new unit.

I had an issue with a e1500lfp power station not recognizing the external battery. Made a voice call, got a response in a day or so. My warranty was expired and it was a refurb. Anyway took a few weeks of back and forth and trying a few things. But ultimately I received a new battery mangement board. It corrected the issue. Kein was very pleasent to deal with and was pretty responsive considering likely time zone differences.

Took this on a week-long trip, and it powered our fridge, TV, and devices easily. Love all the output options and the fast recharge. Definitely better than some of the other brands I looked at.

Αγόρασα το 2400 στις 10 Ιανουαρίου και ακόμα δεν έχω παραλάβει, τους στέλνω email - chat - Tel δεν απαντάνε πουθενά και δεν έχω καμία ενημέρωση. /// Αλλάζω την αρχική κριτική μου το προϊόν μου έχει παραδοθεί κανονικά και έχουν κάνει και μερική επιστροφή χρημάτων για την ταλαιπώρια και παρέλαβα το τιμολόγιο. Δεν υπήρχε σκοπός να κρατήσουν τα χρήματα και να μην στείλουν το προϊόν αλλά μεγάλη καθυστέρηση

I ordered two e3600flp for use on 220v circuit as advertised. Unit communication failed and both require repairs under warranty. One unit while being repaired was diagnosed with an unbalanced cell which could not be repaired. Pecron offered to send a working unit that someone else returned under the 30 mbg. Update: The replacement unit was also a failure and has been returned. Pecron has promised a NEW unit. All I can do is wait and hope! UPDATE: Pecron shipped me two new, fully functioning E3600 units in mid-December 2025. Everything is working and I am satisfied with the units!