PECRONReviews of pecron.com

Αγορά solar panel 100 watt Pecron τον Oκτωβριο του 2026 για powerstation της ιδιας εταιριας και ενώ το πουλάει σαν συμβατό με όλα τα μοντέλα της , δεν διαθέτει το ανάλογο καλώδιο εντός της συσκευασίας για να συνδεθεί με το powerstation με αποτέλεσμα να μην μπορεί να δουλέψει το solar panel !!!! Σε επικοινωνία με την ίδια εταιρεία απλά σου λένε ένα συγγνώμη και σου ζητάνε να βγάλεις εσύ την άκρη για καλώδιο καθώς και οι ίδιοι δεν το διαθέτουν στην αποθήκη τους !!!! Με μια λέξη απαράδεκτοι δεν θα ξαναψωνίσω ξανά τίποτα από αυτούς ούτε θα προτρέψω κανέναν να αγοράσει προιόντα τους καθώς το after sales service department είναι τραγικό !!!!

I purchased my unit n April and during my first use noticed a problem. Somehow my $600 power station had less capacity than my $85 jump starter. I contacted Pecron support about the issue and also asked about upgrading my system to a larger capacity. They took the opportunity to try to upsell me and told me I simply had a small unit. Be careful with this company because they will take advantage of consumers not having technical knowledge to cheat you. I tried to tell them initially that I thought it was a BMI problem after trying to figure it out online, but I did not know enough to explain it in detail so they tried to charge me 2 shipping fees and $80 depreciation instead of honoring their warranty. Now they won’t call back and I have a $600 door stop that charges my phone for 30 minutes when the power goes out :( Edit 10/23: Email sent. Order #37974 through your website. My email thread shows messages received from support @pecron.com. I will update whether this issue is or isn’t resolved.

I ordered a pecron f5000 and three batteries on September 9th 2026. It was on back order at the time but stated it would ship out late September. It’s now October and I have not heard anything or received anything. I have emailed 4 separate times and called 4 times with no answer. At this point I feel like they took my money and scammed me. There is no update on a shipping date. I will be reach ing out to my bank if I don’t hear from them in the next 48 hrs as it’s well past the end of September shipping time frame with no communication. This is a terrible company. I watched the solar guys and several videos on how amazing this solar generator is but I just feel scammed. If I can not even get communication on shipping I hate to think what it will be like if I have an issue once I get the product.

I have never encountered a company in today's time (with the abundance of AI, outsourcing options, or international contracts for customer service), having ZERO customer support. I have repeatedly called, emailed, used the website contact form, etc. across the past several weeks and received absolutely NO return contacts. Today, out of sheer anger, I called back-to-back just for the fun of it. On the 8th call, someone eventually answered!! He gave no support, no answers, nothing... just "I've created a ticket and someone will be in touch within the next 48hours" before hanging up. Ummhmm, sure - his attitude did nothing to exude a sense of confidence that this will actually get handled appropriately! Its sad really, because their products are actually testing extremely well (right up there with the 4 big names that have dominated home based-solar/power station options, but at a significantly lower price point). However, they are obviously lacking in all other facets of appropriate business standards which are necessary to build reputation, brand recognition, and sustainability here in the US. Now I get to sink even more hours, trying to figure out how to return my partially delivered and damaged bundle (2 large solar panels) and also get refunded on the power stations that circled the east coast, got lost, got found, got relabeled and now are sitting unclaimed in California - which I can only assume they will NOT make easy. The shipping company acknowledged multiple errors made on their part (such as a new, untrained driver who misdelivered and mishandled the items), but kept saying that the shipper (aka Pecron) could have stepped in at any point and corrected the issue efficiently with "just a quick call." Instead... here I am. Thousands spent. Nothing to show for it. Hours lost and likely many more coming up in battle for them to collect their crap and give me a full refund! If this is how bad they are at just getting customers their purchased products, I can only imagine how bad they are when you have to contact them with something complex (failures, warranty, exchanges, etc.).

I had it a E1000LFP for 4 months it wouldnt charge. They had it for 1 month as they didnt have the parts. I have had it back for 4 months, it is boken in the same way again. I will try a second return and see whay happens. It is a US amazon order ORDER # 113-7829433-9619467 You are about to repair it again.

I purchased the Pecron 200w solar panel to recharge my e600lfp off Amazon and the $35 adapter. The adaptor took 3 and a half weeks to arrive because they "forgot" to mention the adaptor was out of stock. Making the panel that arrived on time usless for almost a month. Now, about 2 months after the purchase the panel is sitting in full Texas summer Sun. Clear skys, no shadows, no dust cover and its collecting not 1 watt of solar energy. It will jump from 2w-5w every minute or so but immediately drop back down to Zero. As of Sun Jul 26th at 12:15p after sitting in full Sun for it has charged my e600lfp only 1%. I have my phone plugged in at the same time. So what little energy it does pick up is passed straight through to my phone and while draining the 1% it has charged over the past hour.

After having issues with inverter faults, I tried to initiate a return. I'd informed their support team of the issues but they had no remedy. They offered my a 30 dollar discount if I would accept a replacement. I told them I'd accept the return if I would get a full 30 days to evaluate the new unit. They then responded telling me that I was purposely causing the inverter faults by using power tools and appliances simultaneously and that I would have to pay to ship the unit back and they'd charge me 100 dollars as an open unit. I had to file a fraud complaint with my credit card company in order to get my full refund. Do not trust this company!

I've used it for 2 days maybe 16 hours total it's shut down already with error code 25 won't work very disappointed