PECRONReviews of pecron.com

Kein, the support rep who stayed with me entirely of my issue, was not only very knowledgeable, his demeanor was very gracious. He understood the issue, and he was able to work with the engineers very effectively. Explanations and reason were key in resolving my issue. Pecron has a superb technician in Kein.

The only thing that made my experience great was the tech support provided by "Kein" He was quick to respond to my questions and concerns and bent over backwards to keep me happy. What I didn't like was the extremely long shipping time AND the fact they use "FedEx" which in my personal opinion should not be in the shipping business at all due to their inept delivery practices. In the future I would like to see Pecron offer other delivery carrier options, let your customers choose who delivers their purchases.

Pecron customer service is terrific. Quick response to inquiries. Recently, I ordered an expansion battery for my main unit. When it arrived, I couldn't connect it to the main unit because the it did not come with a cable to connect to the specific type connector. I contacted customer support and they immediately reponded and sent me the connecting cable without charge. i highly recommend buying from Pecron.com.

I purchased the E3600lfp and 2 EP3000s a few months ago and they helped me out during the hurricane! They got us through the bad hurricane safely, the 5 AC outlets are great and allow me to use more devices, the e3600lfp is really powerful, I have used them every day for several months and have never had any problems, plus it is a great price, I would highly recommend it in this class! In addition, the customer service I encountered was good, basically I started to receive replies in the afternoon, I asked a few technical questions and they were answered and handled for me, and I received the solution within a few hours.

Pecron went above and beyond my expectations. Their customer service was excellent even though it was through email because of the time difference. I will be doing more business with them in the future

I started my life on the road last June, "wandering" in my van from California, and to solve some of my power needs, I purchased Pecron's E600LFP, which perfectly supports my power needs on the road, and I've found that it can even reach up to 1,400 watts of output! Running a coffee maker is no problem at all, and for a portable power station in the $300 class, it's the king, and its quality is even more reliable than my bluetti!