PearWoodReviews of pearwood.com

Response from PearWoodSep 11, 2026

Hi Jan! 😊So glad we were able to win you over — skepticism is completely fair when trying something new. It’s awesome to hear you're getting such long-lasting, delicate coverage that looks so natural. Thank you for taking a chance on us and for sharing your experience!

Response from PearWoodSep 11, 2026

Hi Sheyda, so sorry to hear you didn't see any results — that is definitely disappointing! Stubborn grays can sometimes take a couple of consecutive applications to fully take, especially on the first go. We'd love to help troubleshoot this with you or make things right, so please send us a direct message with your order details to [email protected] so our team can help!

Response from PearWoodSep 11, 2026

Hi Jay! 😊 We totally hear you — those extra-stubborn grays can definitely test anyone's patience! Since it's your first wash, doing a second application in a few days often does the trick to get that richer coverage you're looking for. Holding onto that hope with you! Thanks for giving us a try, and please let us know how the next wash goes. 💛

Response from PearWoodSep 11, 2026

Hi Yvonne! So sorry to hear it didn't cover your grays — that's definitely disappointing when you give it a try. Stubborn grays can sometimes take a couple of consecutive applications or a few extra minutes to fully soak in and take. We'd love to help troubleshoot this with you or get things sorted, so please reach out to our support team at [email protected] directly. Thanks for trying us out, and we're here to help make this right! 💛

Response from PearWoodSep 11, 2026

Hi Viola! 😊 Wow, hearing that we floored you absolutely made our day — especially with those stubborn grays! We’re so thrilled you and your BFF are both loving the results. Skipping those long salon appointments is such a game-changer. Thanks a million for sharing the love and spreading the word — we’re so happy to have you in our community! 💛

Response from PearWoodSep 11, 2026

Hi Janet! So sorry to hear it took so many pumps and didn't last as long as expected — that's definitely frustrating. Since everyone's hair texture is a bit different, it can sometimes take a couple of continuous uses to get the color to fully set, but we also appreciate your honest feedback on the packaging. Please reach out to us at [email protected] so we can look into this and help make things right for you. 💛

Response from PearWoodSep 11, 2026

Hi Amanda ! So sorry to hear it didn't work out for you after giving it a real shot — we know how disappointing that is when you were hopeful. We'd love to make this right for you, so please reach out to our support team at [email protected] so we can help sort this out. 💛

Response from PearWoodSep 11, 2026

Hi Randi, so sorry for the long wait and the trouble getting in touch — that sounds super frustrating. We’ve had a higher volume of emails than usual, but waiting this long for your order or a reply isn't okay. Please send us a direct message with your order number so our team can check on this and get it sorted for you immediately. We really appreciate your patience while we make this right. 💛