customer
Great
Great, really fast process!
PDS Center is listed under Pet Stores.
PDS Center (pdscenter.com) has 2,458 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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customer
Great, really fast process!
Janet
I have used these papers many times with 100% success. I have never used the card with my dog's picture, so I cannot speak to that.
Danny
This company has it together and I couldn't be more pleased. They were sure to send MORE than enough, and indeed airline specific letters of approval. More than that, however, the Dr. actually asked all the right questions and verified with my personal vet. I had all verification within hours. CHOOSE THIS COMPANY, you will not be disappointed or surprised with any hidden charges.
Jennie M.
I am more then pleased with PDS Center not only did they review my case quickly my forms were sent to me quickly as well and I would highly recommend them to anyone that needs the register for an emotional support animal!!! ⭐⭐⭐⭐⭐j
Brittany W.
Absolutely phenomenal! I got my letters in 12 hours!
Jon
Excellent same day service and very well written letter!
Lynn mother of 2 M.
This is Wonderful. My girls are my everything and they love to go in the car with me. My other children are all grown. They are my world and now they can go everywhere with me. PDS center is GREAT. Lynn
SAMANTHA GONZALES A.
HORRIBLE SERVICE & SCAM!!! I purchased an ESA letter on the 7th of February, 2019 and I tried calling them around 10 times, nobody ever picked up my calls, they don't even have a direct line, they only have someone to take messages and never returned my calls. I had to write them 3 e-mails asking for a full refund and when they finally decided to answer back they told me they had not sent my documents (they told me this on 2/13/19 - 6 days after the purchase) and that they were going to send it on the 13th. I asked AGAIN for a full refund and it seemed like the did not care what I requested and said they couldn't do that because they were still going to send the documents. I am traveling on the 15th which means papers won't arrive until the 18th or so and I just lost my money and won't be able to travel with my dog. DON'T BUY NOTHING WITH THESE PEOPLE!!! COMPLETELY UNRESPONSIBLE!!!! REFUND MY MONEY!!! Really you recommended that? You never ever responded my e-mails and now you said you gave me a recommendation? I have 2 e-mails from your company apologizing for your horrible service saying you will scale my complaint to management which I'm still waiting for my refund. You sent the documents 7 days after I paid for the letter and I still haven't received it. It's been 10 days and you have the courage to say I'm trying to scam your company? I paid for your service, what interest would I have in scamming your company if it wasn't because you didn't do the right thing? You might by a psychologist but people is not stupid. I don't understand why you guys apologize to me on e-mails for if you didn't do nothing wrong. And if I could or cannot travel with my dog by printing the papers should not be your priority, BECAUSE I PAID FOR SOMETHING THAT NEVER HAPPENED (receiving the package) you should be humble enough to recognize the horrible service you gave to me instead of justifying yourself which leaves a lot to think of you as a professional and as a person. Would you REFUND MY MONEY??? That is all I want at this point.
Response from PDS CenterFeb 17, 2019
We issued digital copies immediately. The issue is that she is located in Greece and it takes time for hard copies to arrive. We clarified she could simply print them out for immediate use. She demanded a refund, after the documents were issued and the Dr' reviewed. She can travel with her dog anytime but using the digital copies. The nature of her emails recommend an attempt to scam our company.