PBFY Packaging Reviews | Read Customer Reviews of pbfy.com

PBFY Packaging Reviews | Read Customer Reviews of pbfy.com

PBFY Packaging reviews

108 approved reviews, newest moderated first

Don
Feb 4, 2016
The product packaging .
The customers love the packaging, They can see the product and it is attractive on the shelf.
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MDS Global L.
Jan 25, 2016
best bags
best company for bags to use coffee ground
Response from PBFY PackagingJan 26, 2016
Thank you so much for your review, MDS Global LLC! We're glowing with pride over here and really appreciate your positive comments. We are grateful that you continue to shop with PBFY and we hope for a long lasting partnership with you.
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MICHAEL
Jan 20, 2016
it is not the right product for my machine doesn't cut at all
it is not the right product for my machine doesn't cut at all
Response from PBFY PackagingJan 26, 2016
Hi Michael, we're sorry for any issues our products may have caused, but we need to understand what's going on in more detail to help resolve the issue. Your feedback doesn't explain enough and we want to get to the bottom of it. Please contact our office at 1-877-224-7496 to speak with your Account Executive or our Customer Service team.
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CoffeeCrave
Jan 19, 2016
Great Experience
Shipping was a bit expensive, but great experience overall.
Response from PBFY PackagingJan 20, 2016
Thanks for choosing PBFY, CoffeeCrave! We're glad to hear your experience with us was great and yes, shipping can be expensive depending on the destination. Did you know that we offer FREE SHIPPING on orders over $400? That saves you an average of $75. We're looking forward to working with you!
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HelioRoast C.
Jan 12, 2016
Excellent product & service
The two sets of bags I just received are excellent. Costs are competitive and time from order to reception is very quick. Will stay with PBFY!
Response from PBFY PackagingJan 13, 2016
We’re very happy to hear of your outstanding experience with PBFY! We work very hard to ensure that all our customers receive stellar service and a quality product. Thank you HelioRoast Coffee for choosing PBFY!
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Ron
Dec 25, 2015
As promised
Great stuff, arrived on time and packaged well.
Response from PBFY PackagingJan 13, 2016
Thank you for posting your review Ron! it’s important to us that our customers are happy and satisfied with our products and service. Our commitment is to ensure an outstanding experience for our clients.
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Ozark C.
Dec 23, 2015
Order review
Good product! No complaints!
Response from PBFY PackagingJan 13, 2016
Thank you for taking the time to post a review! We are happy to hear that you’re pleased with our products. We are excited to do business with Ozark Coffee!
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Ellsworth
Dec 21, 2015
very meh
My only qualm with PBFY packaging is that the product that they ship doesn't always match the picture that is advertised (to me this is fairly basic and major). Then you want to return the item you have to pay for shipping both ways, and deal with the hassle of returning the product. I 100% recommend getting samples of everything you are thinking about purchasing from the site. If not you could be sorely disappointed
Response from PBFY PackagingJan 13, 2016
Thank you for your comments Ellsworth. The feedback you’ve provided will help us to improve our service to our valued customers. The product photos we display on our website and printed catalog are the actual products we sell, so it concerns me that you did not receive what we represent on our website. While we do offer "try before you buy" free samples to allow you to select the best bag for your purposes, you should have received what you saw on our website and I apologize that you didn't.
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