Jennifer
Excellent customer service and follow up
Easy ordering w/ friendly staff. Product arrived quickly and order was complete.
PBFY Packaging is a manufacturer and distributor of flexible packaging bags, coffee packaging bags, food packaging bags, pouches, films, custom printed labels and many other products. We have helped over 60,000 customers package their goods. We have experienced representatives to answer all of your packaging questions. The markets we serve include coffee, tea, specialty and natural foods, agricultural, pharmaceutical, pet foods, retail and many more. Please visit our website to purchase our products securely online or contact us if you have any questions. We are here to help you succeed!
PBFY Packaging (pbfy.com) has 108 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing108 approved reviews, newest moderated first
Jennifer
Easy ordering w/ friendly staff. Product arrived quickly and order was complete.
Mark
The products I needed and service I got were spot on. Plus they offer more than I expected which is good for my future needs.
Nicole
Awful customer service and experience. My shipment was late then shipped to the wrong address then re routed back to their department with no e mail warning or phone call nothing!
Denise
These are great shiny silver pouches to put our samples of nutritional products in. They look and feel professional to our potential customers. We've received great reviews from them regarding the quality of these pouches.
Response from PBFY PackagingJul 11, 2016
Thank you, Denise! We're so glad to hear that you and your customers love our packaging. It makes us feel great that we're a part of helping your nutritional business grow.
Marjorie
I think this is what i have been looking for to seal my sample . So far it is working.
Response from PBFY PackagingMar 10, 2016
Glad to hear, Marjorie! If there's anything else we can help you with, please let us know.
Norman
Bags are good quality and shipped quickly.
Response from PBFY PackagingFeb 16, 2016
Thanks Norman! We appreciate the positive feedback and comments. We strive to impress and do our best to keep our customers happy with our products. Thank you for being a loyal customer and we hope to continue working with you in the future.
Infused E.
Iv been getting the same bags for two years I go and place my bag order what you sent me is unexceptable. Not the same product I called she told me the product was improved. Not by my standards I'm currently sourcing a new bag company thanks for nothing.
Response from PBFY PackagingFeb 10, 2016
We're so sorry that you were unhappy with your order. We try to inform all of our customers about changes to our products ahead of time, but unfortunately, not everyone receives those updates. We are always looking to innovate our products and improvements to our bags may include better materials and substrates, but never reduces the bag's quality. We will contact you to understand what exactly was unacceptable with the bags you ordered. After being a faithful customer for more than two years, we hope you give us another chance to make this right and not rate us so low for this one time experience
David
I've been ordering from PBFY for a couple of years now and have been happy with their customer service and the quality of their bags.