PBFY PackagingReviews of pbfy.com

My only qualm with PBFY packaging is that the product that they ship doesn't always match the picture that is advertised (to me this is fairly basic and major). Then you want to return the item you have to pay for shipping both ways, and deal with the hassle of returning the product. I 100% recommend getting samples of everything you are thinking about purchasing from the site. If not you could be sorely disappointed

So far I've purchased 7,500 stand up pouches from PBFY and I've been shorted over 100 pouches so far (a loss rate of > 1%). I've sent PBFY a message but apparently they don't feel like a response is necessary. However, I believe a review is necessary to let others know that they don't bother checking the cases they receive from their Chinese factories, or if they do, then the shortage is acceptable. The 16 oz pouch counts are pretty close to the 500/case, but the 8 oz pouch counts of 1000/case are off by at least 10 pouches per case. The 1 oz pouch counts of 2000/case are also off, at least 25 to 30 per case. I also received a bad batch of 1 oz pouches where at least 40 of them were almost completely fused together. So in addition to the lack of counting capabilities by the Chinese workers (or the intentional shortage), there's little QA involved. I'll try one more order, but if the same problems persist, I'll be looking for another supplier.

I ordered packages 2 weeks ago. Not only have I not received them, they haven't even figured out how to charge my credit card for the packages even though I've called back and gave them the numbers again and/or a new card. Frustrating.