PayRangeReviews of payrange.com

I would give a zero if I could. A vending company used pay range in our firehouse. They sold and the new company did not use pay range. When I tried to get a refund I was told the last deposit was over 90 days old and the funds could be used elsewhere. There are no other machines anywhere near me.

I have 2 different accounts with different phone numbers. I have credits that I can’t access because it says I don’t have an account and they can’t find me. Waste of money loaded and gone..

Very poor customer support. I am an operator and have recently had someone hack into my account and stole 4 ACH and redirected them to a bank in Minnesota. Upon finding this issue I contacted Payrange support and so far, crickets. No one to discuss this with. I have been a customer for over 4 years and have built the number of weekly sales in payrange to 4 k/week. I am actively searching for another mobile app supplier. I am working with someone in the Eastern time zone since I am located in Michigan that has a much more comprehensive system with better interaction with my customer base. Should be ready in a month to transition to them. I am totally fed up with them.

I wasn't sure about having to use an app at first, but so far, the service has been great. It's much more convenient than getting quarters and putting them into a machine. Recently, the dryer I was using shut down unexpectedly (lost power -- no idea why). I contacted PayRange, and they not only sent me a refund very promptly, they also notified maintenance to repair it. It's easy to use, saves time and effort, and has good customer service. What more could you want?

I had to use this for a local laundromat to wash my winter comforter. I only needed $10 and thought I was only loading my card with $0 setting but the way the default was set was for $25. When I tried to get a refund a year later they said refunds were only for within 90 days. BE VERY CAREFUL NOT TO OVERLOAD FUNDS BECAUSE YOU WONT LIKELY GET IT BACK. The app is very deceptive and misleading for the consumer.

I would appreciate if the special offers earned by earning enough stars would STAY applied to the machine I apply them to. I hate thinking my load will be free only to get charged because I didn't reapply the offer. Other than that this app does what it should and is convenient.

I was a new user to pay range, and I made the mistake of trusting "payrange-app loader." The moment I created an account and added my payment information, those thrives attempted to charge my account $39.99. Luckily I have fraud protection so my bank immediately notified me. While I was working with my bank's fraud department, these thieves attempted to charge my account 3 additional times. Luckily they were unsuccessful since my card was immediately restricted, but having to deal with this while on vacation has totally pissed me off...

I cannot recommend Adam highly enough! For the past two years, our laundromat has been struggling with a frustrating compatibility issue between our PayRange devices and ESD card readers on our dryers. We couldn't find a fix anywhere until we connected with Adam. He truly went above and beyond for us. Instead of just trying to troubleshoot from afar, Adam came out to our laundromat in person to assess the equipment. He took the time to deeply understand our specific setup and engineered a completely tailored technical solution that finally got the PayRange devices and ESD readers working seamlessly together. After two years of headaches, having this solved is a massive relief for our business. Adam is incredibly knowledgeable, dedicated, and provides unmatched customer service. We are so grateful for his hard work and expertise. If you need a brilliant problem solver who will genuinely go the extra mile, Adam is your guy!