PayPalReviews of paypal.us

Careful! it is easy to open a PayPal account, and almost impossible to close it. I have been trying for a month, bouncing from department to another with the "help" of robot that does not give the option of talking to a representative. Closing it because the customer service is very bad

put your faith and trust in paying with PayPal. I love the simplicity of using PayPal for purchase; and when you have an issue with a purchase they're ON IT!!

I just make a paypal account and withdraw money from one transaction. Out from nowhere they banned my account? Without giving any explanation

I thank my stars for PayPal! I recently purchased a washer and dryer online from Sears, with the help of a customer service rep. I was told that the installation was included in the price, but the installation wasn't set up for me. So when the delivery team arrived at house, they just wanted to drop off the washer and dryer without installing or hauling away. I refused the delivery and called Sears back to cancel the order. After 6 phone calls, I never was able to cancel the order and obtain a refund. So thankful that I used Pay-Pal for the transaction. I reported the transaction to Paypal over the phone, and they were able to refund my entire purchase (over $2,100) within 10 days. It was foolish of me to make such a large purchase from Sears, but Paypal really came to my rescue and I am so grateful to them.

MINUS STARS -- Sold a product online 2/26/22. Customer paid. PayPal requested I enter a tracking number which would trigger my money being released in 24 hours after delivery. (THEIR RULES). Product was delivered on March 2. As of this writing, many chats with no-nothing / promise you anything agents, emails to the CEO, ridiculous funding rules, me being a royal pain in the A**, and executive escalation agents involved that are begrudgingly forced to help you, on March 30, 2022 I finally close my account after receiving a check of the amount owed to me less their cut, which again is ridiculous. Look real close on the internet and other Trust Pilot and Google reviews for PayPal before getting an account and if you have one dump it and my advice --- look for other ways to get and send money and there are plenty.

They will steal your money! I transferred my money into a new bank account. They told me 2 days after it was in my account that my bank was not linked successfully and removed my money. Now they don't have any record of the reversal and nobody knows what to do. Even though I have proof they took the $500 out of my account they can't do anything because they don't see it on in their system. You get bounced around from person to person that can't / wont do anything because they don't have access or can't see my reversal. Then sending the "escalation" they do it based on the deposit not the reversal so it will not go anywhere. I have heard of them doing this before and friends have never received their money. Guess you have to have it happen to you to believe it

The customer service is horrible! After two purchases, one I never received and the second I can't get any tracking info. Contacted PayPal customer service again and was greeted by rudeness and foul language. After this time, regardless of the outcome. I will avoid PayPal like a deadly disease.

BE CAREFUL, DO NOT LEAVE YOUR FUNDS ON PAYPAL. THEY CAN TAKE IT ANYTIME THEY WANT, IT'S NOT YOURS, THEY ARE NOT A BANK, IT'S ON THEIR TERMS OF SERVICE Absolutely disgracefull!!!!