PaycorReviews of paycor.com

This is absolutely the worst company on the planet. How this company is even in business. Why there customers pay them is beyond me..

AVOID! I gave them 1 star because no stars wasn't an option. They billed me for a service I specifically said I did not need. When I went to close my account, I was told it would take 30 days and I was billed for the next month.

I fired them because of many mistakes. They even forgot to pay the taxes for the last payroll they processed. No way of contacting them so i reported to the BBB. Stay away from this company

Very bad rip off company Do not ever use this company Closed my account without my approval then charged cancellation fees DO NOT DO BUSINESS WITH THIS COMPANY

The promise the world and deliver nothing! It has been the worst. Once they get you signed up the customer service is non existent! Do not switch to them. I wish we never would have left Paymaster.

Pay corps will hook you with small charges and leave you with big fees.If you choose to leave. They are so compartmentalized that they cannot help you.Unless you are on hold for multiple parts of the company. You're on boarding person will not be the person that handles your issues when they appear.

The only positive thing about Paycor, is the system itself. It's intuitive, lots of features, easy to use. Everything else is awful and primarily their customer support (frustrating, enraging, useless). You wait forever on hold only to get someone who has absolutely no clue what they are talking about and puts you on hold to get answers from someone else and then repeats. They also nickel and dime every chance they get. The amount of fees is insane. They even charge us every time we don't have taxes to file for a state on our account "zero state tax return".Got charged a late processing fee when their imports weren't working and I waited on hold over 30 minutes then requested a call back (never got one). They sent us a 940 for a different company. I could go on... I've been cursing their name for a couple years now and we just switched. I kept the account open for months while we made sure everything went smoothly in the new system with the data transition. When that was all set I requested a termination. I was told the chat service couldn't, so I submitted a ticket. The answer on the ticket explained how to go into my company profile and request it there. Paycor asked for a term date so I put the following day. Next thing I know we get an invoice claiming "account closure convenience fee". Apparently hidden in a link in our original terms and conditions it states a 30 day notice is required by either party. However, it doesn't mention anything about a fee, nor was it mentioned in chat or the ticket. I have been arguing with them and they claimed the charge is valid and they sent me a copy of our agreement (where it doesn't state this) and a link to a new updated terms and conditions where the fee is discussed. This was totally different than the terms in our contract that I signed. Unfortunately we had autopay setup so they simply took our money and won't give it back. If you need any type of support, good luck.

In a nutshell because this goes back months, but to recap, signed with them in late Feb 2025, implementation was stopped due to their broker, coming back with an increase in benefits they had presented, we picked up again in late Aug 2025. Unfortunately, it was not our intention, but we had to cancel because the benefits presented at the time by their broker, were NOT competitive and would have posed a financial burden on our company. Received an unprofessional email from the person I dealt with for months because it seems he took it personal and failed to understand/care about the financial burden we would have endured if we would have moved forward with them. Then we received an invoice for $18K (taxes included) which would have been half of their annual fee. Minimal work was done during implementation, EE's weren't even loaded. No way does the minimal work they did constitute a fee for HALF of their annual fee. I am currently fighting with their collection dept on this.