PaycorReviews of paycor.com

I want to be fair, all HRIS providers have problems, especially for the ones who are in the system all day. The core features of Paycor are great and industry leading. However, their customer support and many random glitches are frustrating. The support is hard to work with because they can either be consistently wrong and/or consistently slow. As far as glitches, they really need to stop releasing new features while existing features have problems. Things will randomly break/glitch, they'll tell no one, and then after you reach out, they'll tell you, "Yeah, we're working on it" or "We'll send this to the Product Team." Paycor really just lacks consistency in many areas which cause pain on an otherwise good and easy to use software.

We have been happy with our switch to Paycor. There are fast response times from support, which is great. There are a few things that I feel need improvement. The reports are a little clunky, and I sometimes struggle getting the custom reports I want. Another struggle is manual checks and voiding them before payroll is processed. Overall though, the software is significantly better than what we used before.

learning the new template.

Paycor is a strong HCM offering many capable tools. Payroll and benefits work well for our company of around 250 employees. Support is okay. Paycor will help you resolve issues, but it often takes multiple tries through support. Right now, we are working through OBBB changes. The biggest downside we have is Paycor has began raising prices. The last two years price has gone up roughly 5% each year with no additional value, and actually service is worse.