PaycorReviews of paycor.com

This is the worst payroll provider I've dealt with in my career of over 30 years. I've been trying to change some services for two months, but have gotten nowhere despite multiple, lengthy phone calls and emails. I continue to be charged for services I've cancelled. I'm stuck in the short-term because if I block Paycor from ACH access to our bank account, it means I can't pay our employees either. If you are considering Paycor as a payroll provider, I highly encourage you to choose any other vendor. Paycor is the worst choice.

Horrible, terrible, no good company. The customer service can't be any worse. Constantly changing employees, don't respond to requests for assitance. Raising prices constantly.

Worst possible experience. Whereas with nearly any simple payroll solution, setup is accomplished with a few clicks and completed web forms, this is an unwieldy solution that can only be operated by a team of HR professionals. The expectation is 100% DIY operation without any possibility of instruction, assistance, or customer service. Because no response will ever be forthcoming. Paycor may work for very large users with SLAs (perhaps -- but it would definitely require an enforceable SLA); for any smaller user of any type, their business model is to obtain a long-term contract, do a single one-time configuration, and then ignore the customer until they give up calling and emailing and go elsewhere... and hopefully that's profitable. Typically, weeks of emails and calls go ignored. There is no way to get their team to answer a call at any time, despite any length of wait -- well into hours. Trouble tickets are incoherently non-addressed. A call back might come, many days after an inquiry -- and you'd better not miss that (I did). Ultimately, with payroll deadlines looming, I had to start a new payroll service -- because this one would not answer the phone or respond in any way.