PaycomReviews of paycom.com

Whatever I have needed during the course of getting set up have always been met by my reps.

Paycom helps us to easily transition our payroll to them from a competitor. They offered excellent customer service with knowledgeable employees. Rob and Jordan always responded promptly and were there for use through our first payroll and still helping when we have questions. One of the best parts of Paycom is they provide a dedicated rep for our company no matter how large or small where our last company did not. Thank you

nightmare transition Never trust an easy transition that is set up in under a month. Nothing easy about it, and employees are still paid incorrectly and 4 days late.

We have used Paycom for 4 years and this system has revolutionized our payroll processing. Not only did they provide a simple framework for us to adopt as we transitioned to a new organizational structure, it was also easy to implement and saves us time (which we all know is money) so we can focus on doing what we do best – caring for people in our community.

I don't know what PayCom does for employers, but from what I've witnessed, it is an absolute pain for employees. For one thing, a lot of employees do not want any app having GPS access to their location. From what I've seen, even if you do have the location service activated, you still have to go into the app upon entering the building and submit info, so it's not much - if any - different than submitting Missing Punch Requests. And from what I've seen, at least four or five employees in my department alone every day have a problem with the GPS service anyway. Speaking of which, the way the system is set up, if you miss clocking in in the morning, you do not have the option of clocking in or out on the time clock (iPad) for the rest of the day, and you have to submit Missing Punch Requests for the entire day. And you had better catch it and do it that day, because at least most of the time you can't go back and submit requests for a previous day. Then there's the issue of company insurance being handled through PayCom. God forbid you should want details on the available options. Also, if you want detailed check stub info, like YTD info, can't get that on your phone. Have to actually be able to get to a PC.

I tried to access my W2 forms for taxes this year and I have been blocked from my account. I tried to recover my username over 100 times by now giving them my email so I can access my account. But I never received an email. I tried calling their phone number and couldn't get through to a human. I tried to find some kind of email address so I can get SOME kind of answer and there's nothing there. This issue happened to me before when I needed to access my account to update an address change and never received a response. Paycom is an unreliable company that doesn't value it's users. It's illegal to gatekeep people from their personal information and I DESERVE a response so I can file my taxes this year.

We have had a great experience with paycom because we were able to eliminate several platforms that we were using into one. We had one for recruitment, another one for payroll and yet another one to keep tract of performance evaluations and other personnel changes. The independence provided to employees has been phenomenal. they have the independence to make changes, request time off, and overall have the independence that places them in control of their own information.

As an employee using PAYCOM app..find it difficult to find items and understand them. Also 2022 w-2 forms are still not ready and our employer says it is PAYCOM fault.